[Resolved] Idea Cellular — idea cellular outgoing calls and data service | |||
My mobile number '[protected]' and account number with airtel was '[protected]', against which the payment has been done. Payment receipt has been sent to 'welcomesupport. [protected]@idea. Adityabirla.com' two days back. My same ported number with idea has been barred for out going calls and data services since last two days. I have informed at idea customer care more than 10 times, but no action has been taken as yet. Idea customer care executive is neither connecting to senior nor registering complaint. If they do not activate the services by today. I will port out my number from idea. Thanks, Sachin kandpal Was this information helpful? | |||
Mar 26, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We would like to inform you, that your mentioned number has been activated successfully from our end on 19/Feb/2018. For further assistance, kindly contact us on 12345 or 198. Regards, Lavina | |||
2 Comments | |||
Comments
On 10 the feb 18, I got few small & emails that my Vodafone number [protected] has been successfully ported at 11.30 pm. Post that my old sim of Vodafone & idea new sim is not working. N when I call on my number it say service are not available temporarily. Kindly look into this on urgent basis.
Thanks
Thanks
Idea Cellular Customer Care's response, Feb 22, 2018
Verified Support
Dear Bhushan,
Apologies for trouble caused to you. As per our system that your Idea postpaid number is active from our end. We request you to re-insert the Idea sim and do the manual settings, if any further issue please revert to us.
Regards,
Vicky
Apologies for trouble caused to you. As per our system that your Idea postpaid number is active from our end. We request you to re-insert the Idea sim and do the manual settings, if any further issue please revert to us.
Regards,
Vicky
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Apologies for trouble caused to you. We request you to share your Idea and alternate number for further assistance.
Regards,
Vicky