[Resolved]  Idea Cellular — Nonsense idea cellular. Prashant very rude executive

Address:

Pune, Maharashtra

I just recharged rupees 299 2G 5GB plan with paytm.com for idea cellular and when it was activated idea customer care told me its for blackberry services. my phone number is [protected]. Secondly i have an iPhone and it says the 2G 5GB plan recharge which i have made was for blackberry and not for iPhone. When i called up customer care again and told them at least as i don’t have blackberry can you please revert back the amount or if not possible can you convert it into 2G recharge for other phone or talk time for my number, customer care executive Mr Prashant and last name (Amin) Its a lie as i don’t think his last name is Amin - told me it can’t be done and he was so dam rude in his talk told me off that it cannot be done and secondly he also told me i can switch to any other service provider like airtel or vodafone if i want when i told him its no point continuing with idea.

I don’t understand how can customer executive be so abnormal and cyco. First of all other then explaining people and give solution they are saying so to any other service provider.. ITs like saying to a customer go to hell i don’t care go to any other service provider - it least bothers me.

Anyways i will continue this and will lodge a complain to as many sites as possible i don’t care i waste my time on this nonsense idea cellular but i truly will screw their happiness unless they revert back the payment.