IFFCO Tokio General Insurance — Iffco tokio fraud comp:- closed motor theft claim intentionally, asking 20% to reopen

Address:	Gurgaon, Haryana, 132001
Website:	www.iffcotokio.co.in

We are looking for your help in resolving motor theft claim from iffco Tokio Insurance company. Nearly 1.25 year's time passed.

Raised concern with IRDA as well but they are not ready to listen and want to deduct 20% intentionally. I have all the proofs which clearly shows that Iffco Tokio is doing injustice and intentionally creating trouble for customer.

IRDA Complaint Number :[protected]
Insurance Company :- Iffco Tokio
Policy Holder :- Saurabh Aggarwal
IFFCO Tokio Policy No:[protected]

Backround:-
Car stolen, approx Feb 2016 from ghaziabad. Initiamed Police and Insurance company, got the FIR registered.

Insurance company provided a list of documents, require to submit, out of which one document is FR report, which we get from court.

There is no way, we can speedup the FR report procedure, it all depends how much time police and court will take to provide FR report.

Now Insurance company is saying you are late in submitting FR report, though we have submitted very soon, after getting same from court. They want 20% deduction for this. One can refer the date, when we received the FR from court.

After getting the documents, Insurance company intentionally closed the case and now they are saying that they will deduct 20% amount to re-open the case.

Though I wrote a number of emails to Insurance Representative, (Shweta and Madan), who were dealing this case but they never replied back and in addition they never picked their phone. So it was hard to communicate with Insurance executives to get the address to courier the documents, clear the doubts, discuss issues..

Even after involvement of IRDA, they are not ready to release the claim without any deduction and asking for my consent for 20% deduction.

Would appreciate your help here and please direct IFFCO Tokio to pay the claim ammount with 24% interest and should pay Heavy Penalty ammount for the harrasment and mental torture they made o[censored]s.

thanks
saurabh aggarwal
[protected]
[protected]@gmail.com