[Resolved]  India Emporium — Have been fooled by a fake site

Address:Mumbai City, Maharashtra

I have been fooled by the site india emporium to a tune of 4290 rs. The website is fake and I did a credit card payment on 12th April on the pretext of buying a salwar kameez material. It never reached me and when i googled more about the site i realized more people have been fooled by the site similar to me. Pls help prevent this fake site from fooling others. http://indiaemporium.com/women/salwar-kameez/revealing-beige-brown-maroon-embroi...
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Aug 14, 2020
Complaint marked as Resolved 
India Emporium customer support has been notified about the posted complaint.
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India Emporium — no product delivery or information

I odrered 2 dress material from online india emporium site. I paid ₹2516 against order no[protected] by credit card but after order confirmation there is no response from india emporium. they dont attend phone callls either. please help Ranjana

Its the same with me, I have been fooled too. Cant we take legal action against the site? I cant reverse my foolishness but if I can prevent others from being fooled, I d b more than happy and content. Any help / info would be appreciated.

My email id - ruchz.[protected]@gmail.com
They are fraud. I don't understand how the site is even alive. I made a purchase of about 700rs, it was mentioned in the page that the item will get delivered in two weeks. I waited the entire two weeks and then called their customer care which by the way is completely fake and got a message saying- we acknowledge your call we will get in touch with you soon. No one called me. Then I got their Indian numbers from their facebook page and called them. I was completely shocked when I heard the automated tune saying, welcome to honey enterprises please wait, then one guy picked up my phone and I asked him is this India emporium or honey enterprises, he said this is India emporium and then I enquired about my order and he said, sorry for the delay it will get delivered to you very soon. Then one month passed and I called again and this time the tune said welcome to khushi or whatever enterprises, my phone got disconnected this time. Then I called the site " VIRKA INFO- TECH' which is based in Ludhiana that made the fake site India emporium but I got a busy tone, I tried calling many times but no one picked up my phone. Then I emailed indiaemporium.. I wrote, I need my money back, to which no one replied. Then after 2 months I received a message from the site saying, the product did not get delivered because it had gone out of stock, we want you to choose some other product. Then I had gone to their site and saw the product I ordered was there and said 'in stock' I replied to the mail saying, I want my money back, in the response they said, they will refund the money . I did not get the refund till now.

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    India Emporium Phone
    +91 7827 033 033
    India Emporium Address
    Sears Complex, 2nd floor, Bharat Ngr Chowk, Ludhiana, Punjab, India - 141001
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