India Emporium — Refund not received | |||||
I have placed an order on June 20, 2015. My Order No. is Order #[protected]. I ordered for Impressive Black & Blue Net Based Anarkali Suit With Sequins Work. But i didn’t receive my order even after 25 days and asked the matter and they replied as the item out of stock. They didn’t even have the courtesy to call and inform. So, I cancelled my order on 15 July 2015 as they were not able to manage the dress. And they also mentioned that i’ll get the refund within 15 days But also failed to commit the refund and made the excuse that authorised person is out of india for 25 days. But even after that i didn’t get my refund and when i called they refused to refund the amount mentioning that they are going through some crisis. (my amount is only Rs 6540) Now it’s been more than 7 months and i haven’t got any refund from them. I have contacted them more than 10 + times but i don’t get any proper reply from them Was this information helpful? | |||||
India Emporium customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
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worst service ever
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order not delivered
I had placed order for a dress material 2 months ago . Till now I have not received the material I hav ordered and I have made full payment . there is no response for any mail, phone calls, chat, Facebook or call center. . .Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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+91 7827 033 033
Sears Complex, 2nd floor, Bharat Ngr Chowk, Ludhiana, Punjab, India - 141001
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