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Indian Oil Corporation Customer Care

Indian Oil Corporation Ltd

4th Floor, Unity Building, J C Road
Bangalore
Bangalore District
Karnataka
India - 560002

Customer Care Phone Numbers and Contacts

Phone:Toll Free Complaint number: 1 800 233 3555
Mobile:+91 (0) 802 213 0421
 +91 (0) 802 223 9473
 +91 (0) 802 213 0420
 +91 (0) 802 222 0618
 +91 (0) 802 223 7325
 

Indian Oil Corporation Complaints & Reviews

Indian Oil Corporation - Non delivery of LPG cylinder

User
 Kurup Raj on Nov 25, 2014
Please refer to the LPG booking No 258303 on Oct 17, 2014 for consumer no 8294.
After one month, on 17th Nov 2014, we received a message stating that the booking is cancelled.
Same day another message was received stating that, against the refill booking No 2000152881, cash memo No 3000158118 is generated & the cylinder shall be delivered shortly. On Wednesday 19 Nov 2014, the message states that again the booking is cancelled & re booked with the same booking No. Till date after a lapse of 40 days, we have not received the cylinder.On enquiry with, Mohan gas Agency, chathannoor,...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - regarding mental harassment

User
 naveen mahipal on Nov 25, 2014
respected sir, I have to complain against haryana gas agency situated in sirsa district. i have not refill my gas cyclinder since 26 feb 2014 because i have very small family, we both me and my wife lies in senior citizen category.they first blocked my connection and asked to come tomorrow. Next day asked for my id card and to write a application to managing director haryana gas agency sirsa.and again asked to come tommorrow. Then again next day the asked me to fill up a form for queries. Their behaviour for a senior citizen is not good. They should not make me come again and again, i suffered...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - BOOKING CANCELLED AFTER 17 DAYS OF BOOKING; NO GAS AT HOME

User
 KAMARALAM on Nov 24, 2014
LPG DOMESTIC CYLINDER BOOKED ON 06.11.14(BOOKING NO 284452); CASH MEMO NO 3000082386 GENERATED ON 19.11.14 AFTER REPEATED VISIT AT AGENCY; NO DELIVERY TILL 22.11.14; COMPLAIN NO 1653961 REGISTERED ON 22.11.14; CONSEQUENCE OF COMPLAIN... BOOKING HAS BEEN CANCELLED ON 23.11.14 AFTER 17 DAYS OF BOOKING (ALL THREE MESSAGES SAVED IN MOBILE). NO GAS AT HOME TO COOK FOOD. PLEASE TREAT IT MOST URGENT (CONSUMER NO CX12758204) LPG ID 3 7500 0000 5474 0563...
Complaint comments Read comments [1] Complaint category Products & Services

Indian Oil Corporation - Change of Title/surname after getting marriage

User
 Ameeta Bhatt on Nov 18, 2014
I am indian gas consumer for several years. I approached my distributer for change in my surname / title because of get married. The distributer asked me first publish the matter of 'surname change' in daily news paper & I did the same. Now distributer is asking to deposit the more security amount because as per rule I am not existing consumer only just for change in my surname. I realised that the distributer has not the proper knowledge. I just want to know the process for doing this change and shall I have to pay extra only just getting married. From Ameeta Bhatt email ID : bhatt767@gmail.com Mobile...
Complaint comments Read comments Complaint category Government Organizations

Indian Oil Corporation - GAS BOOKING CANCELLED

User
 Kurunthappan R on Nov 17, 2014
Dear Sir/Madam, myself Mrs. Pushpam K, Residing at W/O, Mr. Kurunthappan R, Plot No:9, Door No: 3/349, Vijay Nagar, Chikkanthar Chavadi, madurai-18. Customer No: 34174. I have booked a gas refill connection on 4.11.2014. Booking No.567110, Cash Memo No. 3000098157 at Vigneshwar Enterprises Madurai. and this booking has been cancelled on 14.11.2014 without any information. and i have been guided by the agent to book again. i booked on 15.11.2014, Booking No.571806, still now i have not received the refilled gas. 1) Why i have not received my refilled gas? 2) Why my first booking Cancelled...
Complaint comments Read comments Complaint category Family & Relationships

Indian Oil Corporation - Non Delivery of Cylinder Refill

User
 SubhaNarayan on Nov 16, 2014
Dear Sir, I belong to a bonafied consumer of Indian GAS Corporation bearing Consumer No. - 5408 in the District of Jagatsinghpur, Odisha. Sir I had booked my cylinder through telephonic massage with refill No - 217241, on Dated - 26.10.2014. I have received the telephonic massage from corporation on dated. 7.11.2014 with cash memo no - 3000054891. but I have not received the refill cylinder till today that is in 16.11.2014. I am the consumer under the distributor Kuntala Devi SHG in the district of Jagatsinghpur DRDA ORMAS. When I said for the cylinder, she replied me your refill has not...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - Fraud at Nikhil and Co (Formerly Devegowda Petrol Bunk)Indian Oil Petrol Bunk BSK III Stage 100 Feet Rd Bangalore

User
 snshenoy1977 on Nov 15, 2014
Dear Sir I had taken my Hyundai Eon KA01ML2434 car at around 21:10Pm on 15/11/2014 Saturday to fill petrol at this outlet. They called me to one end of the petrol bunk where petrol was being filled for 2 wheelers ...one guy approached me and informed me to open the remote fuel lid, I informed him to fill full tank, and walked towards my fuel tank inlet...another guy stopped me and asked me if I had Citibank Indian Oil Credit Card...and informed me that there is an offer...(Attention Diversion Tactic) ... when I was talking to him... the other guy started filling fuel...I tried to stop him since...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - Alwayas they say Credit card machine is not working

User
 Buddha Kumar on Nov 15, 2014
Regularly i will go Yousufguda Service Station ( Indian Oil Corporation) always they say card machine is not working even card machine is working they wil say it snot working if we aurgive If i have a Citi bank they will swipe in icici bank why they do like this i am not understanding, And all the employ yes will speak the mobile in the bunk, KIndly look into this and do needful. Regad's Santosh 9963307666,...
Complaint comments Read comments Complaint category Credit Cards

Indian Oil Corporation - LAXMI GAS AGENCY ETAWAH U.P. PIN 206001 IS NOT SUBMIT KYC FORM

User
 P k dubey on Nov 15, 2014
Sir, I went to AGENCY FOR MANY TIME FOR submit KYC FORM NO. 550000000042502 WAITING LIST NUMBER 700000022924275 form on 17.09.14 according to your instructions but the above said LAXMI GAS AGENCY ETAWAH U.P. PIN CODE 206001 denied to take the KYC form saying that give Affidavit, Which is not as per your instructions. As you know as per your instructions each and every customer will have to submit KYC forms along with at least one proof (List of documents) of residence and one proof of identity. As per instructions I went to submit KYC form along with Copy of Voter ID and one photo pasted on the...
Complaint comments Read comments Complaint category Government Organizations

Indian Oil Corporation - Booking cancelled after cash memo was generated

User
 Prakash Kamte on Nov 10, 2014
I had booked Indane Gas refill for consumer 58877 .My Booking reference no is 479370, for which Cash memo 3000256070 was generated on 5th November 2014 .But to my surprice.My booking was cancelled today with out any reason on 10th November 2014.This has been happening quiet often with Sri Rama Gas Agency, Tambu chetty palya main road.Bangalore - 560016.I strongly suspect that the Gas agency is selling to Black marketers.I request you to look into this issue and kindly take strong action aganist them. Prakash Cell- 8050792372...
Complaint comments Read comments Complaint category Government Organizations

Indian Oil Corporation - Non receipt of LPG Gas supply

User
 Hari S on Nov 10, 2014
Name : S. Hari Consumer no - 6208. Distributor: PRiyadarshini gas agaency, Karkala. Contact email; shreesai;lamhari@gmail.com Mobile; 09480159864 I am an LPG gas holder with Consumer no- 6208 and staying at Nitte. I booked for a refill cylinder in 24th September. But till this day I have not received my cylinder. In this connection I had informed the Dealer M/s Priyadarshini Gas Agency, Karkala about the refill. But they are not replying properly. Whenever I contacted them they told that it will be supplied by the next week. But the slogan "Next week" is continuing for the last 45 days. To...
Complaint comments Read comments Complaint category Other

Indian Oil Corporation - service at petrol pump no air for tyres

User
 Durgesh Hindustani on Nov 9, 2014
Respected authority It is to bring to your notice that vasani service center having Indian oil corporation dealership(M.S.Lic No. 579) is not giving air in ttyres telling that employees have not come I am a regular person on same pump. Even more its washroom are locked and water cooler doesn't have glass with it....
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - filling less quantity of fuel

User
 ajayhooda on Nov 9, 2014
Today I filled petrol fuel from indian oil pump in Bhiwadi(Alwar), Rajasthan.I gave 100 rs. to operator but he filled fuel of only 99.76 rs. When I told him to fill complete fuel of 100 rs. then he did misbehave with me. please take strict action against that operator.I am also attaching the bill of that petrol pump. Address of pump-Near samtal chowk, bhiwadi, disst.-alwar, rajasthan My contact no.-9996138139 Ajay Hooda...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - Delivered Unchecked Gas Cylinder

User
 Mriganka Sengupta on Nov 8, 2014
I, Mrs Chandrima Sengupta (Consumer Number.-34482) customer of Jiban Jyoti, 3/119, Garfa Road, Kolkata-78 F-45, Dakshinapan, , 2, Gariahat Road(S) Kol-68. Phone : 033 2484 0305.The Gas Cylinder Distributed on 2/11/14 with number on its body(D-08).That means it last checked on 2003 and after 11 yrs(i.e. 2014) it distributed to us by our distributor without checking.Take some immediate action considering the above fact....
Complaint comments Read comments [1] Complaint category Gas Stations

Indian Oil Corporation - delaying the delivery of the gas cylinder without reason

User
 k r bhat on Nov 8, 2014
I Ramesh Bhat K(consumer no.-14830) customer of M/s.Salian Gas Agency, 4-75/4(6), Shree vittal Building, opp Post office, Surathkal-575014.We had online booked the cylinder on 6th October 2014, the booking no. Is 223283. We have received a reply about the information regarding the booking of the cylinder that our cash memo no. Is 3000055668 on 31st October 2014.Still we haven't received the cylinder yet and we are facing the problem as our both cylinders are empty.This problem is a frequent one and we have not received any sort of solutions.In reply we received the below responses. 1. System is...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - Gas non delivery / diversion sale to third party

User
 berleyin on Nov 4, 2014
Booked a gas cylinder on the 8th of Sep. Gas still not delivered. When the status was checked on the IVR, it says the gas has been delivered. When I checked with the delivery guy (Rajesh : 9845910586 ) as per him the gas already been delivered. (He no longer answers any calls I make). I have raised a complaint on the Indane site (ref : 1615142 ) I have 2 auto-generated email from the site. No action since then. Regards Berley 9900260291...
Complaint comments Read comments Complaint category Utility Services

IOCL - Gas Cylinder not received

User
 ansar04 on Nov 3, 2014
My Consumer No is 24391 and Agency name is Rohini Enterprises. I booked my Gas Cylinder Request online with the refill booking no- 2000098332 on 27th Oct 2014. I have not received the Gas Cylinder yet however I have received a message saying that "Dear Indane Customer, Cylinder has been delivered against your refill booking 2000098332 with casho memo 3000115581". I got this message on 31st Oct but I have not received Gas Cylinder yet. Please do the needfull One more thing, Man named Mukesh who comes to deliver cylinder, never comes with the weigh machine. I have already complained regarding...
Complaint comments Read comments Complaint category Utility Services

Indian Oil Corporation - NOT ANY RESPONSE TO complaint for diesel mix kerosene

User
 pcsir on Nov 3, 2014
I Request again please check... Mohit Indian Oil Add-SH-37 Kudan Katangi Road Th-Patan Distt-Jabalpur M. P 483105 mobile- 09424679014 are Sale Diesel with mix kerosene. . Please check urgently otherwise I request Minister of this dept. with media from: Rajendra Chourasia Katangi Mob-09755279049......
Complaint comments Read comments Complaint category Other

Indian Oil Corporation - non booking of gas via sms and phone

User
 yd0102 sharma on Nov 1, 2014
I am trying book the gas cylinder for last 15 days via sms and phone. I am getting the booking number but latter on also receiving the regret sms. I am also trying to contact the customer care but even there is no response. My contact no. 9968240432 and registration no pt 00450. Please assist in booking...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - Fraud by dealer charging excess for filling the tank of the car

User
 R.P Agarwal on Oct 31, 2014
On Wednesday (dated: 29-10-14) my mother- in- law went to Auto Yard filling station of 13km Mathura Road New delhi - 110041 for filling of diesel into our Eco Sport UP80 CN 2335. They filled around 50.35 ltr of diesel in a vehicle which is having a maximum capacity of 47 ltr fuel tank and the driver was driving it so it was not empty must be having atleast 8 to 10 ltr. As my mother is a dialysis patient in Apollo hospital in Delhi, she has been visiting Delhi thrice in a week for the last 10 yrs. So we are the regular Customer of this dealer and often fill our car tank at Auto Cut reason being slightly...
Complaint comments Read comments Complaint category Unauthorized charges

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