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Indian Oil Corporation Customer Care

Indian Oil Corporation Ltd

4th Floor, Unity Building, J C Road
Bangalore
Bangalore District
Karnataka
India - 560002

Customer Care Phone Numbers and Contacts

Phone:Toll Free Complaint number: 1 800 233 3555
Mobile:+91 (0) 802 213 0421
 +91 (0) 802 223 9473
 +91 (0) 802 213 0420
 +91 (0) 802 222 0618
 +91 (0) 802 223 7325
 

Indian Oil Corporation Complaints & Reviews

Indian Oil Corporation - Linking of Aadhaar Number and Bank A/c details of a consumer.

User
 Upendra Lal Karn on Dec 18, 2014
A million Dollar Question ? IOCL, and perhaps all LPG companies, have prescribed Form 1 (Bank Linking Form) to be submitted to the Bank & Form 2 (LPG Linking Form ) to be submitted to the LPG company distributor by the ADHAR holder consumer.. There is no column regarding Bank A/c details in Form 2 and there is no column for LPC consumer ID in Form1. It is surprising how the LPG supplying company will know the Bank A/c details of the consumer and how & where the subsidy amount will be directly credited by the LPG Co. None of the distributor is clarifying this point. Is not a fake and false...
Complaint comments Read comments Complaint category Airlines

Indian Oil Corporation - Delay in refilling

User
 Ilamathi Thiru on Dec 17, 2014
Sir, We reside at Mappilainayakanpatti, Thanjavur. Aravind gas agencies are the distributors of Indane LPG cylinders for our area. There is always a problem in refilling cylinders and they say its due to the reason that we are in rural area & the cylinder vans come twice a month. Recently we booked a cylinder refill on Nov 16th. They said we will get cylinders on Dec 7th. But they came on Dec 9th and we were not at home that time . We called the vendor and he said they’ll come again in 1h. But after sometime we received a SMS that it was cancelled. So, we booked again on Dec 10th. They...
Complaint comments Read comments Complaint category Utility Services

Indian Oil Corporation - Deficiencies in service

User
 sonyashwani on Dec 16, 2014
With due respect, I have to advice that I am your consumer No.12487 since November 2006 from Commander Gas Service Rajajipuram Lucknow - 226017 Phone No.05222662605 & 9936194010. Sir, Gas cylinder of Indian Oil has given monthly since November 2006 by Commander Gas Service Rajajipuram Lucknow. Now a day there are following deficiencies followed by me from above agencies. 1) A cylinder given by commander gas service now the same cylinder is not exchange by the agencies. 2) Most of time leakage in LPG cylinder, in this connection sir in my family only my wife and two children (one 5 years...
Complaint comments Read comments Complaint category Utility Services

Indian Oil Corporation - Transfer of bank account for gas subsidy

User
 Chaitanya Sravanthi Devineni on Dec 16, 2014
Dear Sir, I am working in Indian Air Force (Defence Services) and I owe a LPG connection at Vayusena Indane service HQ SAC (U) AF Akkulam Trivandrum-31 Kerala with consumer No. 1713. My ADDHAR card is linked to my State Bank of Travancore (SBT) account No. 00000067204505458. To this effect I got confirmation message on my mobile nO. also. However, I got tranferred from Trivandrum area to Hyderabad and closed my SBT account in Nov 2014. I took new LPG connection at M/s AGNIDHWAJ Indane Services, Chintalmet, Hyderabad-48 (Code No. 7986001). My new customer No. 14630287. They charged me with...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - Cheating at a Gas station

User
 airmech17 on Dec 14, 2014
I would like to lodge the complaint against M/S FORT MOTOR EQUIPMENT CO. GOREGAON, MUMBAI -63 I had visited this petrol pump today & had informed the attendant to fill the tank full. While filling petrol, there were efforts made to distract us by cleaning the front glass & asking to open the bonnet. However we managed to keep an eye on the reading which the attendant was not aware. At the end we were given a bill of 33 litres & charged Rs. 2494, this when we had seen a final reading of 24.94 litres. When we confronted him on the fact & advised his supervisor then we were handed...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - problem in getting new indane gas connection

User
 adityakec on Dec 13, 2014
Sir, since the last 1 year i am requesting the agengy to provide me a new gas connection of indane but they are very much unwilling to provide the same without giving any valid reason . They are just saying that no new connection will be given to anyone from the locality except the kolaghat thermal power plant employees.We are also resident of the same locality but they are not giving us the new connections. The details of the gas agency is as given below. Kolaghat Thermal Power Coop Stores Ltd Address : Ktpp Township Kolaghat, Dist: Purba Medinipur., Kolaghat, West Bengal . Contact Number...
Complaint comments Read comments Complaint category Other

Indian Oil Corporation - Delay in Refil Delivery

User
 puneetruby on Dec 10, 2014
I booked a Refil with Indane gas on 10th Nov, 2014, which has not been delivered by the local distributor till date. My consumer number is 16114. My Indane gas distributor is M/s. Ghuliani Gas Service, Kapurthala, Punjab. Kindly see to the matter. Thanking you. Sincerely yours Puneet Pal Bhalla Consumer No: 16114...
Complaint comments Read comments Complaint category Utility Services

Indian Oil Corporation - R0008588(GAS CONNECTION NOT TRANSFER)

User
 dilipkrsharma2003 on Dec 10, 2014
Dear sir, my connection no R0008588 from raviraj gas agency agra on 26/12/14 to transfer to jaipur and i have given transfer paper to shanti gas agency jaipur to issue cylender.they said that on line approval have not come.kindly do the needful. regards, Dilip sharma 3/10, nagar nigam colony amer road.jaipur raj email:dilipkrsharma2003@gmail.com...
Complaint comments Read comments [1] Complaint category Gas Stations

Indian Oil Corporation - Not Providing air for vehicles

User
 kuldeep sannasawmygowda on Dec 10, 2014
Dear sir/madam I am working for a company and it located in near lalbhag main gate Bangalore. We have one Indian oil fuel station next to our office (S M Kannappa Automobiles Pvt Ltd), most of the time we fill fuel in the same station, But they won’t provide air to vehicles, since from the last 18months I have asked more than 10times, but every time they say different different stories. Yesterday I have asked them to provide the air, but they scold me like anything in front of all consumers. please look on this issue and tell them to provide air to vehicles. Address No 2 Near Lalbagh,...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - MISBEHAVIOUR AND MAKING ARGUMENT BY OPERATOR FOR NOT FILLING PETROL IN MOTOR CYCLE

User
 rajkui2p on Dec 9, 2014
Sir, In Chandigarh Sector 28 Petrol Pump most of the time motor cycle line is very long as only 2-3 pump are being used for filling petrol in motorcycle. at same time pumps marked for 4 wheelers are blank and operators are standing idle. I visited to Sector 28 petrol Pump on 10 Dec 14 at 8.25 Hrs and seen long line for motor cycle and found all four wheeler pump operator standing idle. I requested one four wheeler pump operator to fill petrol in my motor cycle he send me to next four wheeler counter. next operator was standing in sun light and not responded. when after 5 minute a car...
Complaint comments Read comments Complaint category Products & Services

India Oil corporation Ltd - Gas booked on 21st Nov 2014 not deliver till date

User
 Arun14111975 on Dec 5, 2014
I m a consumer of Indane gas. My consumer no is 30162 & the agency Name is Kanishka Enterprises, opp modi degree college G T Road Modi nagar Dist Ghaziabad I had booked for a cylinder (phone 09012554411 booking ref no 217058, at 11:46am on 21.11.2014) but till now it is not Delivered at my home also Kanshka Enterprises Guys not get me a satisfactory answer in this regards many of times i got call but they do not deliver my refil at my home....
Complaint comments Read comments Complaint category Mobile Handsets

Indian Oil Corporation - Not response to attend the telephone in agent office

User
 naiksampathkumar on Dec 3, 2014
Dear Sir,
i kindly inform to you that we were cylinder booked before 20 days. we Received the IOC cash Memo number also be from IOC customer centre. but en till now cylinder was not emanated by agency of Karupaiah in sunder Nagar Branch at Trichy. on yester we were three times booked IOC compliant register number is 1667548, 1667558, 1667559, for the same one customer.they were not attending telephone and they are putting telephone receiver as not proper set on as doing that intentionally.so i kindly acquitted to you for rectified this problems of above mentioned Gas Agency.
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - Non delivery of LPG cylinder

User
 sunilkmathur on Dec 2, 2014
My Dealer is M/s AarDee Gas Service, Bangla Bazar, Lucknow (UP). My Consumer No is 31290.
My Order No 2000104196 for refill was booked through IVRS on 21 Nov 14. Cash Memo No 3000108844 was generated on 27 Nov. SMS received and also Website is showing cylinder delivered on 28 Nov 14, which has ACTUALLY NOT been delivered till date. There is some fraud involved.
Earlier also the Dealer had cancelled my order and forced rebooking due to which I lost the benefit of one subsidised cylinder in previous year.

Regards.
Col. Sunil Kumar Mathur, Consumer No. 31290
Complaint comments Read comments Complaint category Utility Services

Indian Oil Corporation - Providing lpg cylinder with less gas in it

User
 tapansamanta on Dec 2, 2014
Our customer no. 8313, name Tapan Kumar . Add- 789G, Nyay Khand II, Indirapuram, Ghaziabad. Our gas agency- Sai baba indian gas seva, add. of agency- LG- 34, Arora Shopper's park, Shakti Khan II, Indirapuram, Ghaziabad.
I booked LPG cylinder on 18/11/2014. they delivered on 01/12/2014, cash memo no. 3000104864, but the cylinder they delivered to me it has 4 kg less gas in it .Its not the first time in every month after we complaint this some time they change it not at every time this time also they couldn't change it after complaint. If we said something they get irritated from...
Complaint comments Read comments Complaint category Gas Stations

IOCL - Registered wrong name

User
 ADHIKLAL on Dec 2, 2014
I am domestic lpg consumer of nikhil gas service, indane distributor authoried by iocl. My name is
Registered to the name of adhik lal madh on the place of adhiklal yadav mishanding data entry by computer operator. I request many time for name correction and summit kyc form with id and address proof & bank a/c detail 3 times demanded by distributor but up till now my name has not corrected
Recently i have obtained non adhar cash transfer mandate form 4. How will i submitted without
Correct name.Plz my problem of name correction sortout.

Thank
Adhiklal...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - Harassment

User
 Madan Pugalia on Dec 2, 2014
While going to the office of Indane Distributor Blue Star, 43, G.T.Road, Sibtala, Bhadrakali, Hooghly for collecting necessary Forms as prescribed by the newly brought rules, the Officer and Staff present there is not in a position to distribute Me the same, they were reluctant to arrange the same and also showed no interest. Also the Staff present there is misguiding Me. From last three days I am trying to collect the form but not succeeded. the nature of doing work will be such that one may find the best way to fulfill His work. But in this particular Office I have visited a number of times, always...
Complaint comments Read comments Complaint category Other

Indian Oil Corporation - False LPG delivery completion mentioned by agency

User
 Sibi Tom Mathews on Dec 1, 2014
I made a booking for a LPG refill online on 12 November, 2014. My Consumer # is CX6884589 and Booking Ref # 900942 with Sri Rama Agencies (Indane Distributors, No.1, 6th Cross, Dayananda Layout, Tambhu Chetty Palya Main Road, Hoysalaya Nagar, Bengaluru) . Tel # 080 25660620. I got a cash memo generated on 19th November # 3000271365 but no delivery was made. I even made a complaint on customer_feedback@indianoil.in with Ref # 1661779 on 26th November. Today I can see on the Indane website that the LPG cylinder was delivered on 22 November, 2014. This is False . I have not received the cylinder....
Complaint comments Read comments Complaint category Utility Services

Indian Oil Corporation - Non delivery of LPG cylinder

User
 Kurup Raj on Nov 25, 2014
Please refer to the LPG booking No 258303 on Oct 17, 2014 for consumer no 8294.
After one month, on 17th Nov 2014, we received a message stating that the booking is cancelled.
Same day another message was received stating that, against the refill booking No 2000152881, cash memo No 3000158118 is generated & the cylinder shall be delivered shortly. On Wednesday 19 Nov 2014, the message states that again the booking is cancelled & re booked with the same booking No. Till date after a lapse of 40 days, we have not received the cylinder.On enquiry with, Mohan gas Agency, chathannoor,...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - regarding mental harassment

User
 naveen mahipal on Nov 25, 2014
respected sir, I have to complain against haryana gas agency situated in sirsa district. i have not refill my gas cyclinder since 26 feb 2014 because i have very small family, we both me and my wife lies in senior citizen category.they first blocked my connection and asked to come tomorrow. Next day asked for my id card and to write a application to managing director haryana gas agency sirsa.and again asked to come tommorrow. Then again next day the asked me to fill up a form for queries. Their behaviour for a senior citizen is not good. They should not make me come again and again, i suffered...
Complaint comments Read comments Complaint category Gas Stations

Indian Oil Corporation - BOOKING CANCELLED AFTER 17 DAYS OF BOOKING; NO GAS AT HOME

User
 KAMARALAM on Nov 24, 2014
LPG DOMESTIC CYLINDER BOOKED ON 06.11.14(BOOKING NO 284452); CASH MEMO NO 3000082386 GENERATED ON 19.11.14 AFTER REPEATED VISIT AT AGENCY; NO DELIVERY TILL 22.11.14; COMPLAIN NO 1653961 REGISTERED ON 22.11.14; CONSEQUENCE OF COMPLAIN... BOOKING HAS BEEN CANCELLED ON 23.11.14 AFTER 17 DAYS OF BOOKING (ALL THREE MESSAGES SAVED IN MOBILE). NO GAS AT HOME TO COOK FOOD. PLEASE TREAT IT MOST URGENT (CONSUMER NO CX12758204) LPG ID 3 7500 0000 5474 0563...
Complaint comments Read comments [1] Complaint category Products & Services

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