[Resolved] Indian Post — Transfer of PPF Account | |||
Respected Sir/Madam, I had requested transfer of my wife's PPF account (# 39400069 Snehal Thakur) along with mine to Indian Post Office (Deonar post) to ICICI Bank (Powai Branch) last year around July 2013. My account got successfully transferred but my wife's PPF account transfer documents were misplaced by the ICICI Bank, who later released me a letter stating they did not receive any such request document from Post Office and must have lost in transit. On the contrary Powai Post Office provided me delivery receipt with ICICI Powai branch stamp on it. Accepting all these circumstances and unavoidable situation, I requested Indian Post Office (Deonar Post) to re-initiate my transfer process as anyways the amount cheque issued earlier (18 months back) has not been en-cashed anywhere and is of no use even if found in future. After months of follow up and writing several emails to the post master; I still don't have any answer or way out from this situation. This case has cost her 18 months interest value on the existing sum of over INR 10, 000 in the PPF account as well as no saving in the past 1 and a half year via PPF. I request you to please help us get out of this uninvited trouble. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved India Post customer support has been notified about the posted complaint. | |||
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We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you.
Refer 'a006q2' in the subject line.
Regards,
ICICI Bank Customer Service Team