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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 31, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 20

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S
shilpmihir
from Delhi, Delhi
Nov 5, 2022
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Yahoo.com email is not incorporating email to irctc from February 2022

I have an account in irctc.co.In (User name is shilpmihir. Unfortunately, I am trying to do the email verification through email OTP and mobile verification password. I already got the mobile verification password by an SMS. But, I can't get the email verification password. Please send the email verification password in to my mail ([protected]@yahoo.com) so we can start our booking for Indian Railway....
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Address:chennai

I have an account in irctc.co.in (User name is vmkarthi8). Unfortunately, i forgot my password. I am trying to reset my password and your site ask the email verification password and mobile verification password. I already got the mobile verification password by an sms. But, i can't get email verification password. Please send the email verification password in to my mail ([protected]@yahoo.co.in) urgently....
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Parikshit Kundu
from Kharagpur, West Bengal
Nov 2, 2022
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TDR Request Repudiated Through EDR/ECRS

Address:IIT Kanpur, Kanpur-208016

I got a tatkal ticket booked from the irctc (Indian railway catering and tourism corporation ltd.) detailing :

Transaction Details
PNR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
Class: SL
Date Of Journey: 21/10/2022
Railway Zone: ER
Bank: SBI Debit
Total ticket fare: Rs 1390
Train No: 22198
From Station: V Lakshmibai(VGLB)...
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O
Okeelgurung
Nov 2, 2022
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Refund my money

Hello my Name is Dilip Kumar Gurung and i came up to you with my refund issues regarding my booking of my ticket i just booked a ticket on 1 Nov 2022 of journey NJP to Bareily on 09 nov 12:25 - 10 nov 9:11 I booked it from online IRCTC WEBSITE and paid online through BHIM UPI OF TOTAL Rs 4093 after that due to some reason and unconventional i had to cancel the booking on 02 Nov 2022 so Its my Humble Request to you IRCTC INDIA to please Resolve...
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Okeelgurung
Nov 2, 2022
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Refund issues

Hello my Name is Dilip Kumar Gurung and i came up to you with my refund issues regarding my booking of my ticket i just booked a ticket on 1 Nov 2022 of journey njp to Bareily on 09 nov 12:25 - 10 nov 9:11 I booked it from online irctc website and paid online through Upi payment Rs 4093 after that due to some reason and unconventional i had to cancel the booking on 02 Nov 2022 so Its my Humble Request to you IRCTC indiato please Resolve this...
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V
venkatachari
from Chennai, Tamil Nadu
Nov 1, 2022
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Non receipt of O T P for verification of e mail id

Address:New Delhi

I have got verified my mobile No; but I have not got verified my e mail id. I have tried several times for the last 3 days to get my e mail id verified, but I could not get O T P through my e mail id.

This I tried on 31st October, 2022 and To day also...
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venkatachari
from Chennai, Tamil Nadu
Nov 1, 2022
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Non receipt of O T P for verification of e mail id

Address:delhi

IRCTC wants verification by it user mobile No. and e maild id for verification . They are required for log in to irctc . I moblie No. has been verified, but not my e mail id. When i have sent my e mail id for verification they said O T P has been sent to mail id: I have not received the same for the last 3 days.

They say that O T P will be sent again on request and even after making request for 4 times I could not get the same..br...
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Purans750
from Bhopal, Madhya Pradesh
Nov 1, 2022
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Not issuing bedding till and poor hygienic poor maintenance

Address:House no 939, Shri ji farm, bairagarh kalan, Near Munesh Property dealer

Not issuing bedding till and poor hygienic poor maintenance
Train no 22941
Birth B4
Seat no 67...
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Tomy TM
from Pandalur, Tamil Nadu
Nov 1, 2022
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Email Otp

Irctc email verification OTP no received in mobile...
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Shimi Achari
Oct 30, 2022
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Issues with train 16345 journey dated 29-10-2022

Issues with the train 16345 (LTT TO KOCHUVELI) since journey began.

We booked Tatkal train for 3E economy expecting Ac facility first around 19:00(7pm) then at 23:00(11pm) throughout the journey, for which Ac was not working entire night journey. The coach is M1 which had a auto closing door.

We had Ac not working around 23:00.And Door closed making the coach totally sufffocate.Having kids travelling with us...
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M
mohandesa
Oct 28, 2022
May 27, 2023
This thread was updated on May 27, 2023
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OTP limit exceeded for e-mail verification

I am able to log-in into the IRCTC website but the website is not sending e-mail verification code to my mail id. . I tried many times by clicking on resend OTP but now it says that i have exceeded today's OTP limit. Kindly check and resolve as soon as possible, as I have to make an online booking....
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V
vsbkrao
from Mumbai, Maharashtra
Oct 28, 2022
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Verification code to gmail not possible

Address:3-25, srinivasapuram tiruchanoor road tirupati 517503

I am unable to receive verification code to my email id to verify with irctc. reasons not known. please solve the issue...
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K
K Vimala
Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN Card not delivered yet

I received PAN dispatch details from NDSL on 13 July but it is still not delivered to me. When contacted the trackon kilpauk office on 26 July I was assured that it will be delivered by August 1st week.

After that was not able to contact the courier office and at last when I was able to contact them on 21 October I was told that they are unable to retrieve data of my AWB details from their system since the keep data only for...
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S
Sonamee
Oct 27, 2022
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Train is late more than 5 hours

Address:Kalna bardhaman west bengal

I am a female traveller and was traveling alone and i am sick too this train dutontro express cst to howrah is late at the starting 2 hours and reached howrah more than 5 hours late i missed local train i reached howrah at 2 and i had to wait to get train till morning what is the point of book Ist class Ac by paying more than 6000 and the service is like this and the food is also ### on top of that each and every department asking tips and...
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B
Ballu jahar
Oct 20, 2022
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Tatkal ticket cancel Refund

Address:Rewa

Hello maine irctc se rewa se anandvihar ke liye tatkal me aj ticket book kiya kisi bajah se maine cancel kiya lekin cancel to ho gaya lekin refund nhi aaya kyo nhi jana hai wo passanger ki margi hai train hai Rewa express ticket me na train ka time show kar raha hai na kuchh please help me sir 🙏🙏...
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P
Pramit Mukhopadhyay
Oct 16, 2022
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Money deducted Ticket not booked on UTS

I booked unreserved ticket on 16th Oct on UTS App via Paytm. Money deducted but ticket not booked.
Please refund the amount at the earliest.

Paytm transaction details
Amount : ₹220/-
Order ID : [protected]
UPI ref :[protected]...
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Rs.1000/- was deposited in IRCTC E-wallet. This particular transaction is showing 'Failed' in IRCTC statement. Copies attached. Please advice about the procedure. Money taken from my bank account but failed deposit, no refund till date, i want my money back...
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R
Reejaz
Oct 14, 2022
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Hygienic

The toilets were worst even in 2nd AC. Train no 12626, 2nd AC. Boarding date - 12th Oct 2022....
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R
Raj_Karan
from Ranchi, Jharkhand
Oct 14, 2022
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Payment getting deducted without booking

Sir/Madam,

IRCTC payment gateway is continuously failing at IRCTC end. Payment is getting deducted from bank but IRCTC is not providing booking. This issue has been reported by many other user but IRCTC has been neglecting this major issue. IRCTC is handling the world's largest railway booking chain in this digital era and fails to provide the basic need.

I request a proper investigation why this failure is...
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S
Sourav719
Oct 13, 2022
Oct 13, 2022
This thread was updated on Oct 13, 2022
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Tatkal Ticket Booking

Hi,

As per my experience while booking Tatkal tickets, if we select option as "Book only if confirm berths are allotted". But my ticked booked under waiting list my PNR no [protected] and my balance diducted from my account. When I contacted IRCTC helpline they didn't not provide any proper information. I didn't understand why they allow to book the ticket if there is huge waiting list and if there is a option for book only...
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