Indian Railways — not getting refund amount

Address:	Mumbai City, Maharashtra, 400017
Website:	Irctc.com

Sir/madam i booked a online tatkalticket from irctc app
But at last minute my ticket as cancelled and my amount as settled from indian bank
On other day i see at my refund transaction details
I see that my refund amount status as passed
But more then 5 to 7 days as gone no refund amount as transfer to my bank account
But few days back i see in my refund transaction details in irctc site there my amount as refunded to paytmag bank
But i don't have any account in paytmag bank
In paytmag site there is written that i have to complaint to irctc. Care that's why i written a complaint
My transaction id [protected]
Date of journey[protected]
From ltt to ald in
Transfer amount 2025
And refund amount also 2025