Indian Railways — regarding refund of cancelled tickets

Address:

Raipur, Chhattisgarh, 492001

This brings to your kind concern that i have done the ticket for the journey from bilaspur to bhopal (Pnr no. [protected]) and bhopal to bilaspur (Pnr no.[protected]). I paid the fair through debit card of central bank of india. As i have canceled my journey on dated 21/12/17 due to some circumstances and canceled my ticket. Now i want my money to be refunded in my account. As i am having an account on central bank of india, sadar bazar raipur for transferring the amount.
I complained to railway inquiry via twitter, but they said amount has been transferred to cbi, sadar bazar, raipur and at the bank, i asked all about this to mr. Amitabh anand, sr. Manager, sadar bazar, raipur. He said no amount received from the railway.
Now i am attaching printouts of all discussion with railway and bank, reference number given by irctc from enquiring cell along with this application.

Kindly accept my application and do the needful at the earliest.