Indiatimes Shopping — ORDERED A LG D335 MOBILE THROUGH CREDIT CARD.PRODUCT NOT SHIPPED TILL NOW ACCORDING TO THE GIVEN DATE.

Hi .I ordered a lg l bello white d335 mobile on 6th april 2015 having order no-[protected].According to the given mail after placing the order shippment date was 10tth april and delivery date is 14th april 2015.Till now the product do nnit shipped.After complaining regarding this to customer support executive they are telling there may be the reason of not availability of the product in their Go-down and in website it is showing available due to lack o[censored]pdation . After ordering a product if this sort of things happened it is very pathetic. So, solve my problem soon as i recieve my product earlier.
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After giving complain in consumer complaints forum on 12th april 2015 afer 2 hours indiatimes shopping senior contact me and told me they agreed to refund me the ordered amount.On that day by offline process through SBI the amount not refund.On 13th april they told me to try online process through ICICI internet banking procedure.BY this procedure i don't get back the money but RS2500 deducted from my icici account .ON 14th april the ordered amount refund to my hdfc bank account.i.e. RS10890. But the deducted amountamount by refund online banikng of icici bank of rs2500 not get back.I HAVE the bank deduction acount pdf details and conversation recordings

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