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IndiGo Complaints & Reviews

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Last updated May 14, 2024
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IndiGo reviews & complaints page 11

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R
Rokas
Apr 27, 2023
May 12, 2023
This thread was updated on May 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indigo doesnt refund money for unsuccessful bookings

I tried to book a flight on 4th of April to fly from Goa to Pune.

I initiated the booking but never got a confirmation. I checked my bank account, and money for this flight were deposited.

Once I saw that, I called a customer support and asked where are my tickets. I got the answer that flight is sold out, and they will try to put me in this flights if someone cancels. They said they’ll call me back. That...
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Address:H.no 1032a, JMC lane 2a, near last matdoor bus stand, sec-5 puran nagar, jammu-180002

On[protected] mujhe ek call aaya dipa naam se ki mai indigo se bol rhi apne olx job mai apply kiya tha toh maine kha ki haa unhone mera resume manga maine send kiya toh kehte ki apka resume ticketing executive ke liye select hua hai toh aapko registration ke liye 2100 Rs submit krne honge, and maine kr diye fir unhone kha hmare senior mam apko call krenge toh unka call aaya toh unhone kha apko 10, 000Rs or submit krne honge as a security...
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P
Priyanka Srinivas
Apr 26, 2023
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Terrible Airport Service

I am a student travelling from Mumbai to Chennai via T1. Someone else had booked this ticket for me and added student services without telling me, so I wasn't carrying my ID. At the check-in counter I was informed that I have the STUD service. I told them I don't have the physical ID. The lady asked me to provide a photo.

I didn't have one in my phone so I called my parent in the middle of work to get the ID picture for me....
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B
Bansarijhaveri
Apr 24, 2023
May 2, 2023
This thread was updated on May 2, 2023
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Complaint regarding the inconvenience caused by crew members which is the reason I missed my flight

Hello, I am Shraddha Kansara (seat 6E), we had a flight (flight no. 5209) from Bangalore to Mumbai at
6:00 am today (24.4.23), we reached one hour before the departure and we were still not allowed to get our boarding passes. The behaviour of the crew members was really disappointing and unacceptable and they were really uncooperative. I please request you to mail back and solve this issue. We missed our flight even tho we were at...
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N
nandlalpkishnani
Apr 23, 2023
May 1, 2023
This thread was updated on May 1, 2023
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Iphone XR forgot in seat pocket in front of seat 2E (flight 6E-308)

Address:Bengaluru

I travelled from Delhi to Bengaluru yesterday 22/04/2023 via flight 6E-308 at 8AM to 11AM, my seat was 2E.

I forgot the iPhone XR in the seat pocket in front of seat 2E. I sent email to mhb.[protected]@goindigo.in but it was bounced. Phone is still ringing...
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K
kang573
Apr 23, 2023
May 1, 2023
This thread was updated on May 1, 2023
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Refund

Hi

I have booked my ticket with indigo for 25-apr-2023 from delhi to chandigarh, , , when i releaised date should be 26-apr-2023, i tried to contact airline to cancel my ticket and refund me when i found a number and contacted them they said i am four hours late to make changes not considering the fact i am calling from outside india and indigo dont have local number in canada.
since i dont want to miss my flight i...
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S
Apr 20, 2023
May 1, 2023
This thread was updated on May 1, 2023
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Indigo Airlines lost laptop kept in the seat pocket.

I, Subrata Sinha was travelling from Kolkata to Bagdogra dated 20.04.2023 PNR: I2ZSMR flight 6E205 Gate 19 Seat 19C boarding time 0920hrs departure time 1005hrs Arrival time 1105hrs. Unfortunately after landing at Bagdogra I forgot to take my laptop kept in seat pocket in front of seat no 19C. Details of laptop as below:

Microsoft Surface pro
Silver colour laptop with black colour detachable keyboard.
I am very...
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B
Basnijah
Apr 14, 2023
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Female supply chain

Airplane engineer working in jodhpur airport involved in female supply chain...
+10 photos
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B
Basnijah
Apr 14, 2023
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Female supply chain

Address:Jodhpur airport

Airplane engineer name shahid working in jodhpur airport, supply female on different rates...
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A
ALLADA khanna
from Visakhapatnam, Andhra Pradesh
Apr 14, 2023
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Tickets has been cancelled

Address:7/100/100-A SANTHINANAGR SEC-1 DUVVADA VISAKHAPATNAM
Website:www.indigoairlines.com

Dear sir,

I ABS RAJESH KHANNA and my family wife ALLADA RAJA RAJESWARI and son Allada DHEERAJ KUMAR who were travelling from Varanasi to Visakhapatnam on 13/04/2023 with break journey from Delhi to Visakhapatnam we have came to DELHI at 6.30 and came from T2 to T3 here their a big delay at gate no 3 and during checkin some body's laptop charger was falldown on the conveyor table and sensor was stopped and their security waited...
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M
Murughan SR
from MADURAI, Tamil Nadu
Apr 13, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Deducted but PNR Not Received

Address:909/1 YAGAPPA NAGAR MAIN ROAD

Dear Sir/Madam,

I am writing to register a consumer complaint against Indigo Airlines. On 13/04/2023, I booked a flight from Muscat to Chennai (Vice Versa) with the following details:

Flight Number: 6E 1276 & 6E 1275 Resply.
Departure Date: 20th April 2023 & 25 April 2023 Resply.
Payment amount: OMR 128.25

Despite the payment being deducted from my account, I have not received any...
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S
Sana hussian
from Udhampur, Jammu and Kashmir
Apr 12, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
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Call regarding job

Address:Ward No 17, House No. 136, Near Forest Office, Christian Colony

Hey I got a call from this +[protected] and asked me that we are hiring for indigo ground staff for Jammu location and asked me to send documents
And after that I got a call that my documents got selected and I have to pay 1250 for registration form and to book the seat
I didn’t pay any charges yet I want to confirm Is is fake or real
Here attaching the screenshot of the mail I got...
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R
rabbyhbd
Apr 12, 2023
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Refund problems

Address:Dammam

Hello sir,
Please do something for me, any how i want refund my money, i already inform GOTOGATE agency but not any good update, i don.t this agency fraud with me, if he fraud his castomer than drictly take action against him, please my request is, solve my problems.my number +966 [protected]

Thanks
Mehedi hasan...
+1 photos
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R
rabbyhbd
Apr 12, 2023
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Refund problem

Address:Dammam

Hello sir,
Please do something for me, any how i want refund my money, i already inform GOTOGATE agency but not any good update, i don.t this agency fraud with me, if he fraud his castomer than drictly take action against him, please my request is, solve my problems.my contruct no- +966 [protected]

Thanks
Mehedi hasan...
+1 photos
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T
Tushar_Dawange
from Pune Metropolitan Area, Maharashtra
Apr 6, 2023
Apr 10, 2023
This thread was updated on Apr 10, 2023
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Damaged check-in baggage

Address:Indigo, Pune airport

Dear Sir/Madam, I travelled by Indigo Airlines from Coimbatore to Pune with family on 5th April 2023 evening (via flight 6E 6798). Upon arrival in Pune, I noticed that my check-in baggage handle with metal strip inside was damaged from one side due to mishandling by air lines staff. As it was night time and my kids was with me so i could not able to contact Indigo staff at Pune airport. I am sure due to carelessly lifting and handling my...
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C
complaaint_000765
Apr 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but payment on hold??

Hi, we booked a ticket now where the payment was deducted but no ticket was generated. The indigo booking says it's 'on hold'. Can you please help asap? Thanks....
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D
DDL@indigo
Apr 5, 2023
Apr 10, 2023
This thread was updated on Apr 10, 2023
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Very irresponsible Behavior

I was scheduled to travel from Bangalore to Hyd on 4th April details below
Bengaluru (T1) 19:00 6E 638
Hyderabad 20:10

Initially it was informed was delayed due to incoming delay. Later after every one had boarded, there was no clue of moving or curtesy to inform what was going on. We were sitting in the flight for almost 30 mins not knowing whats going on. When Checked with Cabin Crew, very stupid answer, technical...
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S
supdtmukesh
from Ghaziabad, Uttar Pradesh
Apr 3, 2023
Apr 10, 2023
This thread was updated on Apr 10, 2023
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Issuance of duplicate Boarding Pass

Respected Madam/Sir,
It is requested to provide the duplicate boarding pass of Indigo Airlines as I have lost it and I require urgently for reimbursement of LTC Claim. I tried to search alot but failed to find it.
The details is as under:
Name: Mukesh Kumar Singh
PNR No. WQYQXJ
Flight No: 6E-2176
Date of Journey: 07.01.2023.
Departure time: 14:15 Hrs
Journey: From New Delhi (DEL)...
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S
Sukanya T.
from Indore, Madhya Pradesh
Apr 3, 2023
Apr 3, 2023
This thread was updated on Apr 3, 2023
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Travel certificate

Haven't received travel certificate dated 25 October 2022

The pnr is QM853P

KINDLY SEND THE FOLLOWING on [protected]@gmail.com...
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Y
Yuvinsaravanan
from Cumbum, Tamil Nadu
Apr 3, 2023
Apr 10, 2023
This thread was updated on Apr 10, 2023
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Ground staff

Address:46d3 maninagaram street

We would like u sir i have received mail in job intend letter u paid 2500, 5500 etc.I will paid total amount 58000k.And my gate pass received after one week.You joined march30 in madurai airport face to face interview amount are refundable.Another one my joining date change for apr20 this is a fake and fraud persons confirm it sir.And i have money for return or not.please sir my money has refundable sir.take this action sir...
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