IndiGo Complaints & Reviews

I tried to book ticket, however after card payment initiated booking never got complete. I tried 3 times each time i was charged on card. Please help resolve....

Hi,
Today dated 29/03/2023, I have booked ticket from Kochi to Hyderabad on 31st march 2023. Amount is deducted from my SBI account but ticket is not booked. I would like to know when my amount 4818/- is going to refund back....

I booked air ticket in indigo through IRCTC Govt. Portal for availing LTC. I lost my boarding pass of the onward journey which is needed to be submitted to the office. So I applied for travel certificate from indigo air lines.
I have already paid Rs.600/- as required for the said travel certificate vide Ref IGAPIZTMJ8 at 02.12pm today i.e. 29.03.2023, but it is showing error: please enter correct email address. Please provide me the...

First they called me and said i was short listed for ground staff and if i was interested they will start the recruitment process then after they asked me 2500 for registration and 8500 for verification and 12000 for training then they asked me to pay 14000 i verified and came to know that it was a fraud and i asked my money back they said we will give and now they are switched off their phones and plzz get my 23000 back as a student i earned...

Hello,

I had planned a family trip from Mumbai to Singapore, but unfortunately my wife had an accident and got her arm fractured.

Doctor has suggested to not plan trip for few months.
Since this was a family trip we have decided to cancel the plan.

I have submitted all the required documents to indigo but they have denied refund.

If the airline is unable to help customer...

Please refund my payment as intiated, you don’t send my booking itenerary /pnr booking reference as I made my payment last february 22, 2023 22:43PM .enclosed my transaction ID and number email address ..please or refund asap...

I made a payment in indigo but they never se d me my booking number ....

I booked a flight and completed the payment then the screen just dissapeard and i did not get any confirmation but the amount was deducted...

I, Inspector, Ram Lal Sharma, a serving soldier of India’s first line of defense, BSF since last more than 35 long years would like to share the mental and physical torture, which I was subjected to due to insensible and extreme unprofessional attitude shown by a few staff of your esteemed airline at Netaji Subhas Chandra Bose International Airport, Kolkata on 12 March 2023,
I had a ticket (PNR-EZRENE, copy enclosed) booked in Indigo...

Hello,

I have lost my boarding pass for the onward journey, which i needed for LTA Claim. i still have the return journey passes.

PNR - LSYM2U
email - imtiyaz.[protected]@gmail.com

Could you please get me a duplicate pass or travel certificate ?

Thanks,
Imtiyaz...

Pooja gupta mam ne call kiya tha indigo airport job vacancies ke liye mujhe kuch basic documents liye on watsapp par mujhse. HR indigo ke name par kisi person se baat karwai thi unhone ek serial number diya jo mene pooja gupta ko diya. uske baad mujhse mere email par indigo offer letter diya gya or saath me application forum flip karne ko kaha fir mail par send karne ko kaha tha jahan se mujhse emails aayi thi. isme mujhse indigo seat booking...

My wife and my mother were travelling from Jaipur to Ranchi via Delhi on 14/03/2023. They had booked a ticket of IndiGo flight. The ticket details are as follows:
1. Jaipur to New Delhi: Flight 6E 2205, Usha Gupta & Alpana Gupta, Seats 21C and 21B
2. New Delhi to Ranchi: Flight 6E 5535, Usha Gupta & Alpana Gupta, Seats 21D and 21E.
After reaching home at Ranchi when they opened the baggage which had the jewelry in a small...

Subject: Complaint Letter to Airline for Cancelled Flight
Dear Sir or Madam,
I booked a ticket for April 4.2023 ( for person) going from DUBAI to SINGAPORE on your airline and yesterday (MARCH 16.2023) I was booked and pay already using my debit card. I received an email from airlines they told me 20 mins before I received a booking confirmation but until now I didn’t received any email for confirmation or itinerary ticket....

I don't think so there is any rule in indigo where passenger have to wait for your staff for 1 hr because they are not ready. I don't think such type of behavior form any servicing company is acceptable. May I know will u wait fr any passenger who comes late?? I think having such type of lazy behaviour spoiled my mood n i will make sure not to choose indigo ever as i don't think u will take any action and passenger will be benefited...

I am unable to get travel certificate of my flight from Ahmedabad to Patna for 23 oct 2022(pnr-CSGTGH) due to error in indigo travel certificate weblink.Also i already met indigo officer in Patna and I was ready to pay travel certificate charges, but person on counter didn't generate travel certificate.I also contacted customer care centre for guidance for generating my travel certificate (ticket id[protected] but the issue still remains same.So,...

Against PNR/Booking Ref. ENKWYC payment status Pending, but the amount of Rs. 8660.00 has been deducted from my Saving Account No. [protected] vide transaction Reference No.[protected] dated 13.03.2023. Kindly, see the matter and refund back the money as soon as possible at the earliest convenience.
Thanking you....

Dear Indigo Airline Customer Service,
Flight 10th March - Bom-DXB

I am writing this email to express my disappointment and frustration regarding the experience I had during my recent flight with Indigo Airline. I encountered a number of issues that I believe require your immediate attention and resolution.

Firstly, I would like to bring to your attention the harassment I faced regarding the luggage. My...

Dear Sir/Madam,

I am writing this email to bring to your notice the unfortunate experience that I had with your airline during my recent flight from Mumbai to Indore on 7/03/2023 at 6:20 AM *PNR NO. 6E-GV6TJH* I would like to lodge a formal complaint regarding the problems I faced during the journey.

Firstly, I would like to inform you that three of my luggage bags were severely damaged during the flight. Despite...

First they called me for telephonic interview then they sent me offer letter.Then they asked money for different processes like evc certificate verification etc.I gave almost 9800rupees.They said all are refundable but they are not giving me back . please help...

A lady called me for job application from indigo airlines and mailed me interview letter. When I called her for asking about interview date time venue, she told me that I have to pay 1500 rupees before all this. I paid 1500₹ to that lady but now there is no response from that lady. Please help me in refunding of money. I can't bare this loss as my financial condition is very poor...