IndiGo Complaints & Reviews

This is to bring to your notice about my sad and horrifying experience with indigo airlines. I got three tickets booked thru make my trip from Delhi to Bangkok and vice versa.
Delhi to Bangkok: 16 Jan 2013 time 18.25
Bangkok to Delhi: 31 Jan 2013 time 1.05 am. Airline PNR: WRWFDI
Passenger names
a. Ishpal Singh Makhni
b. Shilpa Makhni
c. Aarav veer Makhni
Indigo airlines confirmed the tickets...

Dear Authority,

I was not permitted to board the indigo flight patna to mumbai on 28.01.2013 with following details:
ezeego1 reference number : EZR[protected]/A

Indigo Confirmation number : FS2JLH

that i have booked. Reason they told me that i had reached late at boarding pass counter. Flight timing was 2.30 PM and i had reached around time of restriction of 45 min before it....

To
customer.[protected]@goindigo.in
IndiGo <[protected]@goindigo.in>
Interglobe Aviation Limited ("IndiGo")
Tower C, 3rd floor, Global Business Park
Mehrauli Gurgaon Road
Gurgaon - 122002, Haryana
Fax:[protected]

Hello,

I want to put a complaint against my missing goods from my luggage. I was traveling from flight no E426E42 on 26 January 2013...

I have booked the Air Ticket online for my Director for Bangalore - Mumbai for[protected]. Due to some domestic reason i have cancelled the Air Ticket on[protected] online, After cancellation I have called the Airline on[protected] at 16.17 and spoke to Mr Rahul for refund, he told with 5-6 working days the amount will be refunded. Again i called Mr Sandeep n[protected] at 16.40, Mr Faijal on[protected] at 16.37 and finally i spoke to Mr...

Hi Sir,

I have cancelled my tickets with Indigo PNR number ONCMBI on 3rd of Nov 2012. However i haven't receive the refund yet. As per their policy they say 10 working days.
I called up Indigo custermer care twice and had words with Naman on 4th of Dec2012 and Aditya on 24th of Dec 2012..

Do let me know how to proceed further for getting my money back.
Thanking you in anticipation.
Sayani...

I was travelling from Chandigarh to Mumbai on 9-1-2013 by Go Air Flight. The flight was to leave Chandigarh at 5.25 PM and arrive Mumbai at 7.20 PM. I booked a ticket to Hyderabad from Mumbai by Indigo Airlines Flt No. 6E234 to be departed from Mumbai at 9.20 PM. The flt from Chandigarh was delayed and landed at Mumbai at 8.40 PM. by the time I collected my bag and rushed to the nearest Indigo transfer counter, it was 9.00 PM. I was told...

I had got tickets done from Bangalore to New Delhi. And later got the tickets cancelled.
The cancellation was confirmed by Indigo on 21st December and the customer care executive informed that the money will be credited back to my credit card account within 8 to 10 working days.
I wrote a mail to them again on 8th January and there was response.
I spoke to the Manik (the cutomer care executive) and call continued for...

I had booked online Ticket 6E287 DEL-MAA and 6E288 MAA-DEL on 19-Nov-2012 PNR NO. QR57EA For Rs.10,050/-using Amex reward points redeem vouchers for Rs.5000 and balance through credit card payment of Rs.5050/- .

I had cancelled the ticket DEL-MAA on 22-Dec-12 online and your website state that I should contact Customer Care for Refund. When I called your customer care an executive kept me on hold for about 15-20 minutes after...

Hi,
My husband, myself, our daughter and infant son twenty months had the misfortune to book an indigo flight from Trivandrum to Hyderabad on 12 December 2012. When we arrived at the airport we were harassed by goons who call themselves indigo managers. The PNR numbers are SWYEDA and FWM6BD.
I arrived in Thiruvananthapuram for Flight 6E-315 well in time, and during check-in was asked to provide the Date of Birth certificate...

I booked one Ticket for my Cousin sister Anita Thakker from Nagpur to Bangalore on[protected] using my Debit card from ICICI Bank.
Card was accepted and payment accepted. To my surprise I got a information about Cancellation of said ticket stating that I can not book a ticket for somebody else. It was a shock and on top of it I was told that Rs.2000.00 will be deducted from the amount I paid.
Ridiculous. Kindly check at your...

I just wanted to warn you from Snehalatha V. Rao (Indigo Cabin Crew from Bangalore - IGA7519).

She has messed up my son (Roger) mentally and now he's jobless. Knowing she has been dumping guys since long for fun, he insisted that she wouldn't drag him to commit in their relationship. She thought this is fun and played around with him. She has flipped on such a point on him which has made him go into depression and...

I HAVE BOOKED A FLIGHT TICKET OF INDIGO ON 8/06/12 THROUGH IRCTC PORTAL.AND ALSO CANCELLED THE TICKET(TRANSACTION NO [protected]) ON THE SAME DAY .BUT THERE 6 MONTHS HAVE BEEN GONE, I CAN NOT GET THE REFUND AMOUNT FROM IRCTC.I MENTIONING ALL THE DETAILS IN RESPECT OF THE TICKET CANCELATION.

SOMNATH DUTTA .KHARAR. GHATAL . PASCHIM MEDINIPUR-721222. PHONE NO :[protected]



Cancellation...

I have booked indigo airline ticket for my friend through Yatra.com. While booking online ticket by mistake i have putted wrong spelling for last name and done payment. After payment, i got ticket in my mail and i observed that i have filled some wrong spelling of last name. I called both Yatra.com and Indigo,and request for correction of filled data but they told you can not edit any data. I asked for any alternative solution they told You...

I was travelling from mumbai to hdyerabad in the indigo flight which was scheduled to fly at 2005hours. The flight got further delaye by two hours due to which i had to spend Rs 500 at the airport further.
I had to attend a business meeting in hyderabad at 10 which i could not attend as a result of the delay of flight. Doesnt matter what the reason for delay was,it still resulted in a loss for me which cannot be calculated.
I...

Dear Sir/Mam,

We are really dissappointed from your Cabin Crew team in the Indigo Flight No.6E 551 departure time 11:10am on 22nd November 2012 from Delhi to Srinagar. None of the airhostess told us about the special services which were available on our ticket no. 17A, 17B, 17C, 17D. While same special services were available in the Indigo Flight No.6E 556 departure time 3:15pm on 26th November 2012 from Srinagar to Delhi,...

Ticket cancellation refund
Hi,

I cancelled ticket from Indigo airlines from Mumbai to Jaipur ,
booking reference GP1RAI
Date of Booking 30-10-12
For that Indigo charged cancellation fees Rs 1129 per ticket, that is fine i got agree with that .
But they are not returning the remaining money around Rs.2022 saying that they don't give refund and will add it my indigo credit but i didn't...

sir,
i have booked a ticket from lucknow to bangaluru on 22nd oct 2012 and cancelled it on 29th oct 2012. the booking reference was YWKWLC. the flight number was 6E 164.i booked the ticket through my email id [protected]@gmail.com. but i have not got my refund till now. i called customer care but the person said that it will take 10 working days to complete the refund process. more than 12 working days have passed but i have...

Was travelling from Bangalore to Jaipur via indigo airlines on 9th Nov when a dslr camera,newly bought, was stolen from my checked in luggage. I have sent many mails and made 100calls to the customer relations at indigo airlines but they have not taken any action still. had a bag with a lot of Diwali gifts. Even though the bag was less than 6kgs, the indigo ground staff didnot allow me to take it as hand baggage. Forced me to check it in....

I was travelling from Bangalore to Pune on 10th Nov 2012 on Indigo flight 6E-108, I had a check in baggage of 16.8 kg (weighed at home) but the weight machine at the Indigo counter at Bangalore airport showed it to be 26 kg and I was made to pay Rs. 1260 as excess baggage charge of 6 kg. I weighed my baggage again at a commercial weight machine after getting down in Pune and the weight of the baggage was well within the specified limit of...

I travelled by Indigo Flight 6E-141 on 17th October 2012 from Delhi to Bangalore (Seat 10-A), which arrived at Bangalore by 3:15pm. I had switched off my cell phone as per the in-flight instructions and kept it in the seat pocket. I forgot to take out my cell phone while disembarking the plane at Bangalore.

I got to know of this gaffe by the time I reached the exit gate, then I contacted Mr. Manish (Assistant Manager, Indigo)...