Indigo &goibibo — My booking PNR XBGNHD

Address:

Mumbai City, Maharashtra

Dear Sir, I have abooking with Indigo airlines on above PNR number.I have the flight at 12.30hrs 7 I received sms regarding my flight deparature warning & trveling feed back at night12 .10 AM When I contacted the Goibibo number [protected] one mr. subham told me that your flight already departed & now 12.39AmM which made me more panic .My blood pressure increased &my mental tension increased more.When I asked his details he refused to give any thing where as i shared my all details. My complains are;- 1)Why Indigo send SMS at midnight to confuse the time? 2) Why the person of Goibibo has given me wrong information? 3)Why acall center man/woman has not sharing their details ? 4)Who wil be penalised for all these irresponssible acts? 5)In India where is the rule that call centre man/woman will not share their personal details where as I/we being coustomer sharing every thing? 5)Has Indian govt no rule to penalise these bogous call centre peoplewho are giving wrong information leads to sudden heart attackor death of a person? 6)Now it is mandetory all airlines reservation should come under some govt regulations. Please take appropriate action as per the law ti penalise all these irresponssible person Regards Durga Prasad dwivedy [protected]@rediffmail.com