[Resolved]  Bluedart — Delay of shipment and negligence in services

I have lost count on number of times i have contacted blue dart regarding my shipment delivery . I have used their international services and i regret why i wasted my time and money . It was such a simple thing to do . Just deliver it to the specified address . I have sent my courier on 24th jan from hyd to NSW, australia and way bill is [protected] and the courier hasnt reached yet. Blue dart assured me that the courier would reach within 3 business, so that would mean 29th of jan ( as sat and sunday wer in between).When i check for the status of the courier on 29th , the status comes up as " Address incomplete , please contact customer care" . i have the copy of the address which i have given and it is complete . Then , I call the customer care in hyderabad. They asked me to send in the address again and this time they assured me that the courier would reach its destination by 1st of feb. And guess what status comes up on 1st of feb ? " Shipment detained contact customer care" . ( this status has been the same since then) So yet again I contacted them and this time a lady says the concerned person would get back to me shortly . Its been 3 days and still there is no one who contacted me. .Seriously what the hell is wrong with you blue dart?. I spend around 3000 rupees to send the courier . That amount is just a tiny loss when compared to loss i would incurred hadnt i used alternate sources for getting things done .Thank god i did not wait for the courier to reach there.The courier contains DD issued in the name o[censored]niversity for hostel accommodation application fee. I expected it to reach by 30th so that my hostel accommodation would be safe.(as accommodations are almost over). As the courier hadnt even reached by 2nd of feb , i decided to pay my univeristy accommodation application fee through a debit card of my friend's. I almost lost my accommodation because of negligence on the part of blue dart.I have checked their face book page too and there are so many of them who suffer with blue dart's services despite paying premium prices for fast delivery . As i have done the payment through debit card later for my accommodation, the DD which i issued in the univeristy name is of no use now . So i lost around 3600 rupees on the DD ( 60 aus dollars) plus another 3000 rupees for the courier.I also do not understand how such a reputed company is so non-nonchalant regarding its customers.I demand my total refund including the DD cost of 60 aus dollars as I do not want to incur this losses due to Blue Dart's Pathetic services . I urge people to think twice before taking blue dart's services as i do not want you all to face the same.