[Resolved]  Ing Life Insurance — Closing the policy & withdrawing the maturity amount

Address:Hyderabad, Andhra Pradesh

I'm Swamy Trinadh Babu Golla, Policy No[protected]Money back Policy). I bought the policy three years back and the premium amount is 50, 000 per year. I paid the premiums 3 years without fail. I contacted the customer care to withdraw the policy and they are saying that i'm going to 86, 000 which is not even 60% of the amount paid. When I bought the policy, the terms and conditions were not available with me in writing and the agent said that i'm going to get my full amount when surrendered after 3 years(locking period). But now it is not even 60% of my policy amount if I surrendered. I'm in very urgent need of money due to my financial crisis.SO PLEASE HELP ME IN THIS CRITICAL TIME BY ATLEAST PAYING THE PREMIUM AMT WHAT I HAD PAID THEN I WILL BE VERY THANKFUL TO YOU. My Contact Number-[protected].I hope you will contact me at the earliest & in my favour otherwise I have to go CONSUMER COURT because you have left no choice for me.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Swamy Trinadh,

We sincerely regret for the inconvenience caused on the service offered. Our Complaints team will contact you within 24 hours.

Any clarification required please write to us on [protected]@exidelife.in

Thanking you,

Yours Sincerely

Customer Service
Exide Life Insurance Company Limited

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    Hyderabad
    Andhra Pradesh
    India
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