[Resolved] Aircel 3G Dongle Pro — low speed and Bad customer service | |||
hi, I bought AIRCEL 3G dongle few months back for Rs.1999 with a promised speed of 3.6Mbps in 3g or 120 Kbps in 2G.But the maximum speed that i am getting is only 30 Kbps that too once in a while for rest of the times 3 to 4 kbps and mostly it remains in 0.00 kbps and often gets disconnected. Worst of all i experienced a very bad customer service when i called customer care, 121 asked me to call a number for complaints and when called they asked me to call 121 again .. and the same happened for some 5 to 6 times... and they cut the call often... no status was given for the previous complaints made... very poor customer service number : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Hi,
Please provide us with alternate number in order to get in touch with you.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India
Please provide us with alternate number in order to get in touch with you.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India
Me too experiencing same problem! When I contact customer care, they also cant answer properly!
this is my alternate number [protected]..
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Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India