Jiofiber — Not processing refund for advance subscription paid

Address:	: 3-6-289 2nd floor, Main Rd, Himayatnagar, Hyderabad, Telangana
Website:	www.jio.com/fiber.html

Hi Team,
I had a JIO Fiber connection which stopped functioning and when I raised a complaint, the tech called and informed that he cannot fix the issue and recommended that I cancel the subscription. I have called their support 50 times, numerous mails sent, No one comes to pickup the router and process the refund from the day the services stopped working.
Requesting to loop the escalations point of contact who can speed things up and Process the refund from the day services stopped working as I was asked to cancel the service, I did not do it willingly.
Ticket Numbers form their Support are :- CO0000P082RU ; SR00001DWI10 ; SR00001DSQIG ; SR00001DI42X ;
JioFiber Service ID[protected];
JioFixedVoice Number [protected]

Regards
Suresh Tiwari