[Resolved]  Jugnoo — Jugnoo - a new way of fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.jugnno.in

Hi,

I took a ride on 10-oct-2016 by using jugnoo app (Ride id#[protected], this was my first ride and they cheated me on my 1st ride. I went from kailash hospital noida to gh-07 crossing republik ghaziabad.

When i ask local autos they was charging rs. 160-170 then i thought to use jugnoo app and whn i reached at home by using jugoo's auto they charge me rs. 208 when i asked driver about high charges he told me that this is the amount which we received form jugnoo and you have to pay it.

When i check the details in jugnoo app they have charged for 24.43 km and when i checked same route in google map it is showing 14.5. Km. The route which i am checking in google map is the same route which auto driver follow in the ride. Can you guys please tell me why you charged for 24.43 km for a ride of 14.5 km? I can be agree for +- 1/2 km but 10 km difference in 15 km ride is not acceptable.

They are not providing customer care no and support email on jugnoo app. I am going to start posting it on social media and internet blogs so that people may aware about this fraud company.

Thanks and regards
Manoj kuma
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Nov 15, 2018
Complaint marked as Resolved 
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Comments

Jugnoo Autos takes charges of distance. And takes extra charges distance covered in minutes also.

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    Noida, Uttar Pradesh, Uttar Pradesh
    Uttar Pradesh
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