[Resolved] Kaya Skin Clinic — Service not provided after payment | |||||
Hello Sir/Ma"am i am Dr. Rubina Ali writing from Seawoods Navi Mumbai this is regarding payments done by me and the Kaya Skin Clinic refusing to provide Services for the payment collected from me i had purchased a groupon Voucher on the 29th Dec 2015 that was an open Voucher for 1000 Rs on Payment of Rs499 I purchased 2 such vouchers one for myself and 1 for my sis we got an appointment for a facial from kaya skin clinic Inorbit mall Vashi for the 30 th December at 1.30 pm .i had inquired about the charges for facial and also informed them of the voucher before taking the appointment . I was told that the charges would be 2300 for each facial .and I could use RS2000 FROM THE VOUCHER BUT WHEN I reached there MS Shetty convinced me to take a depigmentation facial and a advance facial for my sister she used my ICICI Debit card to swipe Rs 9050 and 1 more swipe of Rs 100 to Avail of offer 0f 3 facials at a discount. we used 2 services on the 30th Dec 2015 .1 facial service we could avail after some time . After that i do not get Ms Shetty on line Ms Shabana takes the call and informs me that she has no such details of 1 service to be given to me WHERE HAVE MY MONEY GONE ???????? WHY HAVE I BEING SWINDLED ??? Kindly Look in the Matter at the earliest I am attaching the Groupon vouchers and the KAYA Confirmation of accepting the amount waiting for your intervention and help thanking you DR.RUBINA ALI [protected] Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. | |||||
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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