Claimed

Kelvinator Complaints & Reviews

2.3
Last updated May 3, 2024
Complaints 387
Resolved
178
Unresolved
209
Quick Links
Statistics
Share
Contacts

File a complaint to Kelvinator

Having problems with Kelvinator?

File a complaint and get it resolved by Kelvinator customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kelvinator
Customer Service Contacts

Kelvinator Phone Numbers

Phone
+91 12 4421 5400
341
126
+91 70 7306 4402
166
68
+91 12 4421 5401
70
38

Kelvinator Website

Kelvinator Head Office Address

4, Mahatma Gandhi Rd, Sai Nagar, Kandivali West
Mumbai
Mumbai City District
Maharashtra
India
400101

Kelvinator reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amit2131
from Surat, Gujarat
Report
Copy

not cooling refrigerator

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

Dear sir/madam,

I had bought 170 liters, 184 mx direct cool single door refrigerator on 20 october 2014. Whose descriptions are as below,
Color : red

Item code : 025049

Order no : [protected]

Sub order no. : [protected]

Invoice no. : sec8fb/14-15/2073

Since 15 feb 2018 refrigerator becomes on but doesn't cool. Refrigerator is under warranty....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
GOOD HOPE E SERVICES
from Jhanjharpur, Bihar
Report
Copy

frequently widening the door beading

Address:Malappuram, Kerala, 673638

Sir,
I bought my refrigerator "KCP 205 " from the dealer "Kannamkandy", Manjeri, Kerala. Unfortunately after 6 month the door biding is damaged without a huge use, and mechanic replaced it on warranty.Then the same problem repeated 3 times on frequent interval.But the mechanic taking cash on replace second time onwards.I want a permanent solution...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
anand1961
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kelvinator refrigerator not working

Address:Kolhapur, Maharashtra, 416114

Sir, i have purchased the kelvinitor refrigrator model no kw-203 serial no[protected] on 04 apr 2017. After installation of fridge after six months the refrigerator is making loud noice contineously. First complaint i lodged on 11/10/2017 for this problem they have changed some part of refrigerator but then also problem of refrigerator has not been solved. After that i have repeatedly raised complaint on telephonic ally but no body...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Faisalkhan81
from Jaipur, Rajasthan
Report
Copy

kelvinator fridge complaint

Address:Jaipur, Rajasthan, 302002

Hi,

I have purchased the kelvinator fridge on 30/09/2017 but when i opened the fridge, it wouldn't work. The fridge cooling is not working. I complain to the shopkeeper 'jayanti sales' where i buy the fridge. They came and said that fridge gas is not working. They filled the gas but still my fridge is not working. I again complain the shopkeeper, but they show no response. Now i am complaining you about my problem please take...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
T
truesuri
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electric kettle

Address:282005
Website:kelvinator.co.in/servicesupport

Dear all,

With this application, i want to bring this to everyone's notice about the "worst customer experience, service and satisfaction" which kelvinator can ever provide to their customers.

To start with, i am not sure how much kelvinator is concerned about customer experience, service and satisfaction.

Finally, i have pushed to an extent which is making me write this email and switching...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
viprast
from Chennai, Tamil Nadu
Report
Copy

irresponsible and careless services

Address:603203

This is regarding our kelvinator refrigerator which has stopped cooling, we contacted to the service provider of kelvinator the very first day he came and took 500rs in advance and did nothing then after making a lot of calls he came after 50-55 days of constant reminding he verified the refrigerator and took the compressor with him then he stopped recieving our calls and then after calling him from other number he came after 40-45 days and...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Jamnagar, Gujarat, 361005
Website:[email protected]

My brand new "kelvinator" washing machine model name - sparta, is not working and service person is not responding me from 3 month's. Since august 03/08/17 my complaint is not solved. And they are giving me excuse that company is not having your spare part. I've already complaint to kelvinator service asi - sunil gorecha his number is below [protected]. But he is also not responding me. I've bought new kelvinator washing machine of amount...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
avinash sreedhar
from Bengaluru, Karnataka
Report
Copy

selling defective fridge

Address:673522

I have bought a kelvinator double door fridge from nandilath gmart koyilandy kerala.. After 2 months fridge started showing defects.. And we called the kelvinator office and they came and repaired.. Actually 3 times people came to repair.. Because first 2 persons could not repair it.. They could nt identify the real problem.. They said it is because of climate.. And we contacted the dealer nandilath to replace the defective product.. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Divakar Hariraju
from Idukki, Kerala
Report
Copy

poor service

Address:Chennai, Tamil Nadu, 600127

Hi team,

I am writing this complaint with lot of frustration.

This shows how poor your after sales service is. I bought a kelvinator 190l (Ref kw203egt-fda) refrigerator in flipkart on 31st may 2015 (So my fridge is just 2 years and 5 months old). The fridge stopped working on 5th sept 2017. I raised a complaint on 5th sept (Che[protected]), this was attended by dd electronics on the same day (Refer bill 1 attached),...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
adityaprasadgupta
from Kanpur, Uttar Pradesh
Report
Copy

defective refrigerator

Address:Gorakhpur, Uttar Pradesh, 273008

It has been the worst experience yet, 180 days ago i did a complaint. Three time engineer came but no solution come yet. And telleng me to call here and there. They were like a local shop owner "sir ab jab chakkar hoga tabhi aayega".
I purchased it on last 19/10/2016. But it was the worst decision of mine.
Now they are not picking up the call.
On setting on pont 1, the ice of refrigerator deposited inside and out side...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Saima Prasad
from Kachhwa, Uttar Pradesh
Report
Copy

cooling problem and freezing

Address:Sonipat, Haryana

I purchased kelvinator double door fridge in oct 2013. Its only going to be 5 yrs of purchase this oct 2017 but i have spent around 6, 000 rupees in repairing it often part by part, 1st i changed timer 2nd changed relay and now i changed fan n motor,... Really fed up its still in warranty period i want an techiacian to see what actual the problem is...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
Ajay G Menon
from Panaji, Goa
Report
Copy

kelvinator refrigerator

Address:North Goa, Goa, 403511

I had lodged a complaint on the kelvinator national number about my refrigerator that was malfunctioning last week and was promised a quick repair. The fridge is outside warranty period so would have been a paid service.

On sunday evening i got a call from mr. Sanjay naik ([protected]) about scheduling a technical visit on monday morning.

The technician appeared an hour later than the time agreed on monday and...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
s manju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fully automatic washing machine replace the product

Address:Jaipur, Rajasthan, 302033

I bought fully automatic washing machine through filp kart dated 15-10-15. I was not satisfied with it, complained many time but the result was nothing my problem same so i want please replace my product.
Vat/tin-[protected]
Od[protected]
Invoice no del_lhr_03l[protected]
Billing add
Manju sharma
161/59 kumbha marg, pratap nager jaipur...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
R
Ramkumar@123
from Shahjahanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator cooling problem

Address:Shahjahanpur, Uttar Pradesh, 242401

अवगत कराना है कि मैंने जो शिकायत दर्ज कि थी तो आपके द्वारा भेजा भेजे गए मिस्त्री ने रिपेयर किया और 1900 रुपये ले गया किन्तु मेरी समस्या अभी भी ज्यों की त्यों बनी हुई है. आपसे त्वरित...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
R
Ramkumar@123
from Shahjahanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compressor problem

Address:Shahjahanpur, Uttar Pradesh, 242401

I had purchased a refrigerator in 2015. It is not working properly at this time. It has cooling problem. Perhaps compressor is not working properly so please give the needful help by sending any mechanic at my side as just as soon. Because it is very hot days this time.
Thanks.

Regards
Ramkumar saxena
Powayan district - shahjahanpur (Up)
Mobile - [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prosenjit datta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double door locking problem

Address:712223
Website:kelvinator.co.in

Dear, sir/mam,

I have purchased a kelvinator refrigerator on 31/7/2017 but i saw the refrigerator door locking problem. I called the helping number and registered the complain. Engineer visited 2 days after the complain registration and said that they will change the door maximum 10 days
But it is more than 3 weeks and i have not received any call/sms regarding the same. I am requesting to replace the refrigerator...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
Ramkumar@123
from Shahjahanpur, Uttar Pradesh
Report
Copy

cooling problem in my refrigerator

Address:Shahjahanpur, Uttar Pradesh, 242401

I had purchased a refrigerator in 2015. It is not working properly at this time. It has cooling problem. Perhaps compressor is not working properly so please give the needful help by sending any mechanic at my side as just as soon. Because it is very hot days this time.
Thanks.

Regards
ramkumar saxena
powayan district- shahjahanpur(up)
mobile- [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
W
Wazzi
from Patna, Bihar
Report
Copy

single door refrigerator

Address:Faridabad, Haryana, 121004
Website:Kelvinator

Dear sir/mam,
We have purchased a kelvinator refrigerator on september, 2016. On 7th august, 2017. Some of it's wires catch fire automatically and destroyed. We called the helping number and registered the complain. Engineer visited 2 days after the complain registration and said that they will repair the same asap or maximum a week.
But it's more that a week and we have not received any call/sms regarding the same. Is it...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
PRAVESH JAISWAR
from Lonavla, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay service

Address:Thane, Maharashtra, 400612

Dear sir,
I register a copmplaint in[protected] for kelvinator single door complaint not cooling technician come next days he told me he come 2-3days a with parts but till now no techinician come a home my new freeze is dead, pls arrange a techincian and solve my problem.

Compaint no: [protected], mum[protected]

Sushil muknak: [protected]/[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Rakesh Kumar S
from Bengaluru, Karnataka
Report
Copy

very bad service and amount charged unnecessarily

Product no. Kre202 recently some problem reported with our refrigerator then we requested a service by calling dealer and customer care. After so many follow ups on 2nd august 2017 one guy came to my home and replaced the compressor and he said it is under warranty so they did not charged for it. But he charged 2100rs for some gas and his charges and when we asked for bill he refused and left. After just 30 mins product again stopped working....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy