Kenstar Complaints & Reviews

Dear Sir,
I have purchased Kenstar Steam iron box on 12.06.09 by keeping faith on the company's trade mark. The product has been given a warranty for one year . There occurred a fault with the steam and water spray system after 3 months usage. It was given for the authorized service agent last month. The response towards the complaint was very poor and blaming the manufacturer for the fault. He was telling that the spare part...

I have purchased a kenstar water heater invoice no. 4439 dated 13.012.2009 from Kings Departmental Stores, New Market, Bhopal. Since the day of purchasing, the indicators are not working. I have complaint so many times to vendor but not getting any response. What should i do now? Should i take some legal action against him?
Regards
Dr. Anil Kumar
Dept. of Mech Engg., UIT
Rajiv Gandhi Proudyogiki Vishwavidyalaya,...

I have been using Kenstar washing machine and recently the belt connecting the motor and the drum got cut. I called two Service centers in Bangalore to enquire the rates of the belt one of them told me that it is Rs450/- + Rs150/- for the service and the other told me that it is Rs650/- + 150/- for service. Finally there was a service person visiting from Kenstar and according to him the price of the belt was Rs750/- + Rs250/- for servicing....

I had filed a complaint in a kenstar service center (simran air-conditions, shop no.697,Kesho Ram complex, Sector45-C, Burail, Chandigarh) on 30 Jan'2010. Till date nobody from the service center has fixed it right despite many complaints.
Please look into the matter and guide me regarding this.........

It feels very sad to bring to your kind notice the Poor After Sales Service provided by your dealer " Bhagwati Enterprises, SCO-643, 1st Floor, Kesho Ram Complex, Sector 45-C, Chandigarh. Phone[protected], 5086297.
I booked a Water purifier Model - Le-Pure at the Consumer Products exhibition at Sector 17 Chandigarh on 27th December 2009 after paying Rs. 500/-
The Next Day after a few calls two persons came with the said...

we purchased a kenstar microwave oven on 7 aug 09 from Nandilath G Mart, Calicut,Kerala and was given a scratch card for the surprise gift.We won an iron box. The dealer told us that there was no stock n to come back later, we have gone over 6 times there and now the dealer says that kenstar has not provided them with the gift and if we insist he will give us the iron box on payment of Rs.200.00.
Are we customers fools ? I need to...

I HAVE PURCHASED A KENSTAR MICROWAVE OVEN IN SEP 2008 FOR RS. 16,000. AFTER TWO THREE USES IT STOPPED WORKING. AFTER CONTINUOUS COMPLAINTS FOR THREE MONTHS, ONE MECHANIC CAME REPLACED SOMETHING. IT STARTED MAKING NOISE AND STOPPED AGAIN WITHIN ONE MONTH. TILL NOW NO ONE HAS COME TO CHECK THE PROBLEM EVEN AFTER MANY COMPLAINTS TO THEIR SERVICE CENTRE AT COCHIN, ERNAKULAM, KERALA...

sir
i bought a kenstar 29" ctv last 2 years . now the board shows some compliant . the autharised servicer (biju) take that last three months .he do not do nothing , i asked couple of times ,he said that i will give today or tomorow in many times .but last yhree months he do noy give the television board. i lost the good will of kenstar. in future i donot buy any kenstar product .i bought the product from joy brothers adimaly...

I have bought a Kenstar Sandwich Maker model no KTRO2BSP-TCT. The sandwich maker is not heating properly and making the sandwich. I had made a compliant to the Videocon Service center. The engineer visited and replaced the thermostat of the sandwich maker. But the appliance is still not heating up properly.I have again registered the complaint on 14th Dec and even after a week today, there has been no call and visit from the engineer....

My washing machine stopped functioning and after investigation ,the service centre people concluded that it was the fault of the belt .After 3 months also they could not procure the belt .I am residing in allahabad ., i request the company to send the belt to the service centre here ,(i.e. allahabad) so that my problem can be solved.
thanking you
rajani...

During Aug 2008 I purchased a 32" Kenstar Make LCD TV from Vijay Sales Ghatkopar West. After two weeks I realised that TV is not functioning from local control pannel. I lodged the compaint. The enginner visited and advised to replace the pannel. However till date he has not turned up for defect rectification/replacement of control pannel. As of now the TV is operational from remote.

Regards

dinesh
E/4...

We have purchased a Kenstar Washing Machine Model No 2008E Tumble Top - 5 KG on 23- Nov-2007 from Star Bazaar Ahmedabad.

There is a warranty of 2 years and we started getting problems. Other problems was resolved (By Paying within warranty period) but there is an issue as without setting the temperature the water is getting heated and because of this we have spent lot of money in electric bill also. We started getting this...

Dear Sir,

I am not able to start my mixer. I have checked that the power sockets are working fine but when I pluged in and trying to start, no action happend.

Please help me ASAP.

Thanks
Prakash...

I got Kenstar Microwave OM-20 DGLX as a gift from my aunty.
It was brought from Sony Gifts and Novelties, Nashik, Maharashtra in December 09.
It was in box for about five months.

When i installed it i found that it was not functional.
When I called Sony Gifts they gave me customer care no as[protected]
I registered a complaint TNA[protected] for demo as well as repair.

After...

Dear Sir,
I have purchased a water purifier from one of your dealer SOUND OF MUSIC,Sakchi Jamshedpur,Jharkhand on 2nd of November 2009 and from that day to till today 13th of November 2009 I could not drink a drop of water from your purifier at it does not filter ie water does not passess through the candle inside your filter. I have complained about this to your call center, to the shop keeper, to your service provider...

Sir,
I resident in Andheri(west) Mumbai. I have Kenstar-Multiprocessor MF-0808 at my home which i had purchased on[protected]and from the date of purchased it has been giving a problem of motor overeating i have registered 3 complaints since last 3 days. Nobody has turned up nor any call received from their side.I think i had committed sin by purchasing kenstar products, i kindly request indian authorities to look into this matter...

My Microwave oven (model- M/O 9912M) was not working properly so I call TekCare India (p) Ltd. to solve the problem. They came and attended the machine with proper fees but said that one part will have to be changed to bring the machine in working condition which will cost extra. We agreed to do so but it is more than one month after the visit, in spite off many reminder, they didn't come to replace the defective parts.
The Job...

I have purchased Kenstar Food Processor (Having Warranty)at Mumbai in May 2009. After some time at around july it started making some noise and in few days something sparked inside the processor and it got stopped working. In month of August 09, I have already talked to customer care at Mumbai on phone. They regestered my complaint no as PUN[protected] and told that they will recall in 24Hrs on the same and replace or repair it free of cost....

my name mumtaz sultana hno 16-3-810 chnachalguda hyderabad phone no [protected]
i had purchase a kenstar micro oven from tmc malakpet hyderabad .from date of purchase it is faulty .the tmc exchhange and give new oven but also it is faulty .i had given many complain and techichicianx but it became faulty again short period of time every time . the techician idont the work also who kenstar appoint tenchicians as that /send ...

Dear All,

Please do not go for any Kenstar products as it seems that the service network is totally broken and the kenstar India website is filled with malicisious software....