[Resolved]  Kent RO Water Purifier — Very Bad servise from kent.

Address:Thane, Maharashtra

I am Mr.Narendra Kandalkar.Badlapur (w).I have Purchase KENT PRIME TC MODEL on dated 04/08/2015.from Your velocity distributor, Thane (w).challan no-2026, invoice no-4119.contact person-Mr.LALU MANDAL.Cell phone no-[protected]. I have pay the amount by HDFC BANK Chque.They install my unit next day but no budy gives us any demo or any instructions about using or handling the machine.Nobudy come for check TDS of water.Today is 17/08/2015. every day i call to your representatives.But nobudy goes to help me.I am verry unhappy & unsatisfied with your service. Now i m thinking very negative about your product & service.I also told to all my friends & relatives that, do think to purchase any KENT product.I already suffering from KENT. I have only sunday off.other days i m in office.These peoples are regret to come on sunday.but when they want product order from me, Mr.LALU MANDAL come on sunday at my home.So i thing you peoples only sale your product with lying to customers.So please dont do this type of business & Tell me what can i do now.Please reply me AS EARLY AS POSSIBLE. I m waining for your reply. Thanks & Regards NARENDRA KANDALKLAR ( [protected] )
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Aug 6, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Kandalkar,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
Dear team,

I am mentally very disappointed with your service, Please take back your product and refund me my total amount as per the bill.I dont want this type of your service. Please take seriously & immediate action on this matter.I dont have any problem with your product but problem is only your service.Now i dont want the both (service & product )Please reply me as early as possible.I m waiting for your reply.

narendra kandalkar.
I think KENT were not going to solve my complaint.OK..Now i m going to share my complaint & bad experiance with social media.m going to post & share this matter on facebook, , twitter & whats up.Lets see what happned next.

Regards,
Narendra Kandalkar.
Dear Mr.Kandalkar,

your complaint is under process. Kindly cooperate with us. We will revert shortly.

Warm Regards,
Team Kent

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