Kesineni Travels — Amount not refunded for cancelled service

Address:	560103
Website:	www.kesinenitravels.com

We have booked a kesineni service from ongole to bangalore 10th april, 2016. They haven't provided alternate service even-though bus was cancelled at the last moment. I then called up customer care and that was the worst customer care service i have ever experienced.

Now it has been a week, till now i haven't got the money credited to my account. Upon calling the irresponsive, taken-for-granted customer care of so called kesineni travels, they said, we will start the process.

Kesineni, i admit it is my mistake that i booked bus ticket from your service. I will not book bus again. Now that i have apologised, return my money back!!


With deep regrets,
Marthand