Kesineni Travels — Booking of a Gents seat beside ladies seat using wrong credentials

Address:Hyderabad, Andhra Pradesh

I booked a ticket (seat number 47) for ladies on Kesineni Bus service VL 196 Hyd to Bangalore. On boarding the bus I realised that some guy has booked the seat next to hers (seat # 46) by providing the prefix of the name as MRS. . On asking the staff that how is this possible they said that in the last row of the bus one can book the ticket using incorrect prefix too.
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Refund Amount of online Failed Transaction not Received

After 35 Days I didn't get back my Refund Amount of Rupees 4200/. Calls are not responded by your customer Service. KOTESWARARAO From : COCHIN To : Hyderabad Booked Date : 02/10/2014

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