Kohinoor Electronics Kandivali (West) Branch — GOODS DELIVERED AFTER A WEEK OF PURCHASE

Address:

Mumbai City, Maharashtra

I PURCHASED LG REFRIGERATOR (LG D372 JHSLHS -335L) FROM KOHINOOR ELECTRONICS AT KANDIVALI WEST BRANCH, MUMBAI -400 067 AND VOUCHER NO. IS BNR1620405. AT A TIME OF BOOKING I.E. ON 21ST MARCH, 2015 I HAVE PAID FULL PAYMENT OF RS.31, 800/- VIA CITIBANK CREDIT CARD. ALREADY A WEEK HAS BEEN PASS BY AND I HAVE NOT BEEN DELIVERED MY ORDER. AFTER THREE DAYS THEY TOLD ME THAT THEY CAN DELIVERED REFRIGERATOR ON SATURDAY -28TH MARCH, 2015. AFTER MANY CALLS AND VISIT TO SHOWROOM AGAIN ON SATURDAY THEY TOLD ME THAT THEY CAN DELIVERED GOODS ON SUNDAY BUT THEY HAVE NO ANSWER FOR LATE DELIVERY. TILL SUNDAY 29TH MARCH, 2015 EVENING I HAVE NOT BEEN RECECIVED REFRIGERATOR. IN BETWEEN THIS WEEK I CALL UP AT THE CENTRE FOR MANY TIMES AND TALK WITH MR. SANJAY –SALES PERSON, MR. BIPINBHAI –MANAGER, MR. NELSON –GM AND MR. JAY. EVERYBODY GIVE ME PROMISE BUT NOBODY READY TO TAKE RESPONSIBILITY WHEN MY ORDER WILL BE DELIVERED, I HAVE EVEN VISITED THE SHOWROOM ALSO. I GOT THE ANSWER THAT IT WILL BE DELIVERED WITHIN HALF AN HOUR. BUT IT LOOKS LIKES THAT THEY ARE NOT PROFESSIONALS BUT SHAMELESS BAFOONS.THE SALES PERSON AT THE KANDIVALI (W) BRANCH WHOES NAME IS MR. SANJAY IS NOT READY TO PICKUP MY PHONE. ATLAST THE GENERAL MANAGER MR. NELSON TAKE CHARGE OF THIS MATTER AND ON SUNDAY 29TH MARCH @10.10PM I RECEIVED MY LG REFRIGERATOR. KOHINOOR ELECTRONICS KANDIVALI (WEST) BRANCH HAVE EXTREMELY POOR AND ‘C GRADE’ SERVICES.