Kotak Mahindra Bank — Refund of amount of cancelled ticket

Address:Kolkata, West Bengal

Dear Sir,

This is to inform you that I have not yet received the refund of the cancelled ticket which was cancelled by me on 08th September 2016.

The details of which is mentioned as below:

PNR – [protected]
TRANSACTION ID – [protected]
CANCELLED DATE – 08/09/2016
CANCELLATION ID – [protected]
TRANSACTION AMOUNT – Rs. 3, 606.00
REFUND AMOUNT – Rs. 2, 720.00
REFUND STATUS – REFUNDED
REFUND DATE – 15/09/2016

The reservation was made from Yesvantpur Jn. (YPR) to Tirupati (TPTY) in train No. 12836, class - 2 AC.

Although while checking in the irctc website it is showing that the amount has been refunded on 15.09.2016, but till date no refund has taken place in my bank account. It’s more than 40 days have passed but I have not received the refund.

Request you to refund the amount in my bank account from where the amount was paid while booking the above ticket.

Hope for a swift action from your side.

Thanks & Regards,
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Dear Sir,
This is to inform you that I have not yet received the refund of the cancelled ticket which was cancelled by during the transaction amount from the vijay bank 08-Nov-2016

The details of which is mentioned as below:

TRANSACTION ID – [protected]
TRANSACTION DATE– 05-Nov-2016
CancellationID /RefundID – [protected]
Transaction Type=FAILED
TRANSACTION AMOUNT – Rs. 1566.68
REFUND AMOUNT – Rs.1566.68
Bank=KMD
REFUND STATUS – REFUNDED
REFUND DATE – 08-Nov-2016

This is to inform you that, on[protected], i, Thirukumaran.R had booked a ticket with transaction id - ([protected]) & transaction id-([protected]) from VM to NCJ by online payment through kotak mahindra bank (Debit card method-Indian bank) for which i had got the confirmation message of booking. After that i had cancelled the both tickets for which i had already paid. It is showing that irctc has refunded the money to your bank account but i haven't got the amount in my account. My bank by which i made the payment is Indian Bank.

Now it is showing in IRCTC website that the amount was refunded with Cancellation/Refund ID for both tickets are ([protected]) & ([protected]) dated 2.04.2018, but i have not got the refund in my bank account from which i had paid till now. Kindly have a look at this matter for which i will be grateful to you.

Yours sincerely
Thirukumaran.R

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