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Kotak Securities Complaints & Reviews

3.1
Last updated Dec 20, 2023
Complaints 384
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227
Unresolved
157
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Kotak Securities Phone Numbers

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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Securities reviews & complaints page 8

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S
smart india Chanel
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

banking

Address:Amethi, Uttar Pradesh, 227813
Website:[email protected]

Sir, please I am passing 10th exam in 2015 in UP board my original date of birth is 1999, but my 10th certificate is issued date of birth is 2000. So, please how can change date of birth please sir and documents. Please reply.

Name - manish Kumar Singh
Father name - anjani Singh
Mother name- Rita Singh
Add- gajanpur duwariya
Tahsil - musafirkhana
Pin code - 227813...
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V
Vijay Dorugade
from Mumbai, Maharashtra
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online trading system lacunae (not protection n open ended)

Address:Mumbai City, Maharashtra, 400034

Dear sir,
I have been customer of kotak since last 2-3 years having d-mat and online trading account.
I have had a very bitter experience of the services you offer by facilitating the online trading through kotak portal.
Given below are the brief case details.
• i was attempting to perform a sale transaction of the script bajaj finance ltd. Of which i held 20 shares to my account. (08.10.2018, 2.40pm)
• as...
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vicky317561
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misguided and charge unnecessary opening charge

Address:Nagpur, Maharashtra, 440018

I have open kotak security demat account for purchasing ncd of manappuram finance limited it is provide free demat account of kotak securities but kotak staff mislead and charge unnecessary opening amount and force to buy unnecessary share and also misguide for amc charge by kotak security staff first they told 30 rupees per month but now they said it is 50 per month for all...
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V
Vijay Dorugade
from Mumbai, Maharashtra
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the transaction gets executed without consent/confirmation of the customer

Address:4000034

Dear sir,
I have been customer of kotak since last 2 years having d-mat and online trading account.
I have had a very bitter experience of the services of kotak offer by facilitating the online trading through your portal.
Given below are the brief case details.
• i was attempting to perform a sale transaction of the script bajaj finance ltd. Of which i held 20 shares to my account. (08.10.2018, 2.40pm)
• as...
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V
Venugopal Karwa
from Hubli, Karnataka
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false commitment

Address:Raichur, Karnataka, 584101

Mr thimmangouda (Mob - [protected]) of hubli branch and mr kashinath (Mob - [protected]) of raichur branch were told me that their company will charge 13% of interest for margin trading, while opening my account of share trading. But they charged me an interest of 24% approx and we paid an interest of rs. 98000- from our 3 accounts, inspite we have an over draft facility of 10.50 crore in kotak mahindra bank at interest rate of 9% approx. So...
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R
RSR RBSK
from Delhi, Delhi
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account fraud

Address:110034

Hi,

On 4-october-2018 some made fraud in my account. I have raised complaint in bank but still did get any positive response. However i was out of station for that week and my all document like debit card etc all are with me. I have raised police complaint also but still there is no progress.
I need my money back please help me its huge amount.

Regards...
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F
forever_1984
from Muzaffarpur, Bihar
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forgot my email id password, mobile number lost

Address:Ramgarh, Jharkhand, 829117
Website:[email protected]

Dear sir may name is satyanarayan shrama, i open of demat account in kotek securities, in ramgarh jharkhand branch.
My client id-wrc10, user id-sat84_30, group code-obr1d1faeq
Mobile no-[protected], e-mail - [protected]@yahoo.com
Dp id-in300214, dp client id[protected]'
Dear sir my mobile number-[protected] is lost, & e-mail id password is lost.
My new mobile number-[protected]...
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S
Suresh Chandra Saxena
from Agra, Uttar Pradesh
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dp charges debit in my trading account.

Address:243005

Dear sir,
While i am checking my leder a/c with you, i am in surprise that you have debited rs.520.38 on 25/09/2018 as dp charges. Let us know what is dp charges & how it is calculated.
I am maintaining my trading a/c with some other reputed broker, where no dp charges on monthly bases are being debited from my a/c, as by you.
Please clearfy the above, so that i may be able to take decision to continue the account...
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M
Manish K Saxena
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong advice & commitment, heavy charges, debit amount without reason..

Address:Vadodara, Gujarat, 390011

Recently i opened an account with kotak securities on dated 24/07/2018 and realised within 15 days that i opted worst broker. And till date i trade around 6 crores, following are my experience til date,

* this is my first time to trade in equity market before this i don't know about share trading, i was only investing in mutual funds and fd's, but kotak security people told me that you will minimum earn 12% of your amount...
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Address:Kolkata, West Bengal, 700068

Referring above, the trading service provider has not refunded the illegal penalty imposed.,
Referring to sebi guideline, link;https://www.nseindia.com/content/members/mem_comp_annexB.pdf,
No document was provided at the time of registration, like offer, terms & conditions, any penalty clause, the nogiatioted brokerage, initially ignored, but on persuation, amended with penalty clause, the contract book (About 30 pages) got...
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C
ccf@action
from Jaipur, Rajasthan
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demat account unfair charges and unauthorised debit of shares

Address:New Delhi, Delhi, 110058

Account qdda5 name suresh chawla.

Me and my husband have offline and online account with me having offine and my husband having online. Biggest mistake. We were never comfortable in online so not much transactions were done. One script dlf was left in account which should have resulted in small debit given the sebi regulation of bsda accounts since 2012. It is even mentioned on kotak website under charges but still they are...
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A
arunabha68
from Kolkata, West Bengal
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non-compliance of negotiated brokerage & terms. debited penalty on exit

Address:Kolkata, West Bengal, 700068

I regsitered for demat a/c & trading a/c after long negotiation with rm khalid hussain. Subsequently, i received welcom kit containing a letter with the information : user id, email, trading code, nominee (Faulty name in spite of submission the pan card & aadhar card), demat a/c no. Bank a/c & name, dp name, one sealed security docket containing pin.
No documents were submitted in physical copies. No client master list, no dis book,...
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Address:Kolkata, West Bengal, 700068

I registered for demat a/c & trading account with kotak security after negotiation verbally over phone (With pre-condition - to provide proper a) trading software compatible to windows 10 april 2018 version, b) all the terms & conditions should be matched with geojit financial services, my present broking farm). Even on repeated request, they did not provide any documents of terms & condition before signing the contract (May be...
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Hi
My client id is S01VC..and I have suffered
huge loss as large volume of trades have been executed, when I was using dealer assisted trading ..this is total misuse of power of attorney ..if someone has amount X why positions of value more than X has been taken, result I have to pay extra interest.also ..I must say this was worst experience of my life and in 2 months only I'm very much dissatisfied.....
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M
Misra Saurabh
from Ludhiana, Punjab
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dealers have done trading without stop-loss

Address:Gurgaon, Haryana, 122022

Hi

I have lost huge amount as dealers executed positions without considering stop-loss. Is this practice followed in kotak securities... If dealer has not following stop-loss then dealer assistance trading... You are making fool of investors.. Just for sake of brokerage they are executing large volume of trade. Now if the stop loss is not followed in my case who is responsible as i was using dealer assisted facility of yours.....
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D
Deepak Vitthal Doddamani
from Mumbai, Maharashtra
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improper advice on customer care resulted in huge losses

To participate in Corporate action of Stocks Split and Bonus of Avanti Feeds, I bought 130 shares at the average buying rate of 1768 after the announcement of the corporate action by company. On 25th June Share Price was 1560. I was sitting on Effective Losses of -33K that day. On 26th June Stock started trading at ex-bonus opened at 535 and surged by 16% intraday. To use this rise in stock price I sold 130 stocks of Avanti Feeds. When I...
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D
Dineshmumbai0
from Mumbai, Maharashtra
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shares sold without intimation

Address:Mumbai City, Maharashtra, 400081

Hi,
My name is dinesh and client code is l76c0. I had purchased yes bank shares in nov-17. Since your franchisees have regularly changed i was following up with the concerned person for the mode of payment.
I was given details of the payment and was asked to send the screenshot for reference. I did all this as per the instructions but to my surprise in the month of april 2018, icici bank shares were sold without intimating...
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P
pradeep gujar
from Ichalkaranji, Maharashtra
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auto debit failure charges

Address:Thane, Maharashtra, 401209
Website:www.consumercomplaints.in/new_complaint

I never kept any bill pending i always paid it before the due date. From last 1 month i have not done any transaction and luckiy i saw new unbilled amount of 620 rs that was auto debit failure. Now where this amount come from when i dont have any amount due. Why always these private banks add expense. Now it will surely effect my credit score. Why every where we have to face these problem and forcefully we have to pay

Revert...
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shah58
from Chennai, Tamil Nadu
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payout from trading account to bank savings account

Address:Chennai, Tamil Nadu
Website:kotak securities and Kotak Bank

I am operating authority for my sister Sadhana's account.

I had made a payout request to Kotak Securities for an amount of INR 239560 from my trading account to my savings account with Kotak Bank on 26 April. Based on this I had issued a cheque to ICICI bank. But they did not transfer the money which I found out only when I received a cheque return info from Kotak Bank on 9 May. I was surprised and then when I checked with...
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smita balakrishna
from Mumbai, Maharashtra
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blocking my trading even though all details furnished

Address:Mumbai City, Maharashtra
Website:kotak securities

My trading and demat account with Kotak securities has been blocked under the pretext that 2 accounts have the same contact details. The same has been clarified on 17 may 2018 by submitting a relationship form, and staff has provided me with the query no 17708208 assuring me that the changes been done. Later the customer care office blocks my account on 21 may 2018 on the basis that details not updated. They then make me change my contact...
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