[Resolved] Lakme — lakme salon receipt # sbnr[protected] on oct 04, 2019 | |
Hello lakme, This is regarding a recent service done from lakme salon new town for a hair smoothening. I am totally upset with the service done and this is not at all acceptable by a brand named lakme. In the mean time i am proud to say and name the parlour from where i did my earlier hair smoothening and i have recommended many of my friends who also did hair smoothening from there and it was just wow! I don't think i can ever recommend this service to any of my known person as it's not worth it. I have a long, thick and good hair texture and i thought doing smoothening will enhance it more and give me a smooth n shiny look. But to my surprise it gave me a dull look and whoever has seen this they all are disappointed looking at my hair. I am going back to my same parlour and recommending lakme is a strict no. This kind of service from a brand like lakme is totally unacceptable. I hope the higher management will do justice to this. Was this information helpful? | |
Nov 8, 2019 Complaint marked as Resolved Lakme customer support has been notified about the posted complaint. Verified Support Oct 08, 2019 Lakme Customer Care's response Dear Archita, Thank you for reaching out to us. To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com. Our advisors will be happy to assist you. Your Sincerely, Renita Noronha Levercare Expert Hindustan Unilever Limited | |
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