[Resolved] Lakme — qod hair treatment

priya samiyappan

from Bengaluru, Karnataka

Address:

BTM layout

Me and my sister went to lakme salon, btm layout, bangalore to get keratin treatment done. They suggested for qod (Which is the costliest treatment available) mentioned that it would last for 6 months. For my sister no much difference seen after the treatment it was horrible curles were seen. When enquired they asked us to come after a month trying their shampoo suggested. How is it going to improve any further? They just wanted to get out of the moment. It looked fine for me but after first wash my hair became uneven. We have spent 18000 inr and is really not acceptable.

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Oct 27, 2019

Complaint marked as Resolved

Lakme customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2019

Lakme Customer Care's response Dear Priya,

We apologize for the inconvenience caused due to Lakme Salon.

For Lakme Salon query, please write to care.[protected]@unilever.com or call on [protected].

We look forward to hear from you shortly.

Yours Sincerely,

Shruthi Donthula
Levercare Expert
Hindustan Unilever Limited