Comments
AIRTEL (LANDLINE) — No outgoing and no action
I booked a new broadband and landline connection for my new home in Noida on January 28, 2008. Very promtly the payment was collected, and with my earnest request for urgent installation and reminders the broadband and phone line were installed on Febrary[protected]. The landline did not have a dial out facilty at that time and I was told that it would "come alive" in 24 hours. Till today it is not possible to dial out on the phone. In this past 40 days I have registered 20 complaints at the Airtel call centre[protected] as that is the only way to register a complaint.. I have a collection of complaint numbers and each time I am asured that "in the next 48 hours", or "by 11.45 a.m. tomorrow", or "5.30 p.m. the day after" and so on... the complaint will be resolved. Nothing has happened. This is an absurd situation... the focus was to sell a broadband connection and they did that, now its the customer's headache that the phone line does not work!Airtel — Billing even without connection.
I took an airtel internet connection Previous year.But asked to disconnect it because of their poor service, but even after paying complete bill, Airtel office in Gwalior is generating bill on my name every month.
Almost every day a retrival agent from there company comes to my house and askes for payment, I'm not using the connection for about a year and have reciept (71722) dated 18/11/2007 from there agent whome I gave my last payment with Modem and my Telephone numbered:[protected].
Namaste Ravi,
This is to inform you that your concern listed on 17 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 17 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Ravi,
Further to our discussion dated 17 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 17 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Ravi,
We would like to inform you that your concern listed 17 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 17 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel Landlin — No response from airtel
I am having airtel phone connection approx from last 8 years. Few days ago I have shifted my residence and applied to transfer my phone connection to the new address on 29 January 2008 complaint no. 11658071 Executive name Mr. Pramod. But even after 5 days no response is received from the airtel.Now i want that my number should be disconnected with immediate effect so that I can live a hazzel free life. I tried to contact their customer care no. 4012100 and 4016100 many times but they used to keep me on hold for 20-30 min. and if any executive attends the phone then he refuses to help me in this matter.
I request airtel to pls forgive us and pls disconnect the phone with immediate effect.
thanks and regards