[Resolved] Lava International Ltd. — Defective mobile phone

Vinod Singh

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

The defective phone XOLO Play T 1000 I have bought on 23/07/2013 and found that the phone has severe problem of auto switch off and one need to take out battery to restart the phone. The same was sent to service center as suggested by the company but of no remedy they gave us the phone without correction I approached second and third time but didn't work out even they are are not responding to my calls.So I am forced to take the case with you.

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Complaint marked as Resolved

Verified Support

Sep 23, 2014

Xolo Customer Care's response Dear Mr. Singh Thank you for giving us a chance to assist you. This is in reference to your complaint dated 16.01.2014 regarding XOLO Smartphone T-1000 PLAY. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in