I had placed an order with Levi's on October 2, 2023, for which i created a return. Order number is IND[protected] and return order number is INDRS[protected]R1. I had also submitted my bank account details to them, in response to the mail I received from Levi's to get a refund, as my order was on COD. It's been more than two months but still there is no refund received. I had written multiple mails to their customer care but haven't received any reply from them. Now my Levi's account says that item is non-refundable, if it was so than how the return ID was created by them, and order was also picked up by their courier service and I was also provided with a return ID, for which I received a mail that I'll get my refund in 5-7 working days.
Kindly help me in this regard.
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