Levi's India — Levis denim bought from surat, india got torn in the first wash

Address:Surat, Gujarat, 395007
Website:Levi Strauss and Co

I bought 2 levis denims from one of your authorised dealers located in surat, gujarat, india. The name of the dealer is saffron lifestyle traders p ltd located in vr mall, surat.
I washed the denim for the very first time and it got damaged on the right side near the hip pocket at 2 places.
Believe me this was a very bad experience with levis where a denim got damaged in the first wash into a normal washing machine. I doubt on the quality of material used in the denim.
I have already handed over the same to the dealer for replacement and the dealer told the company will decide what to do further after checking.
I want the company to replace the same at the earliest and inform the dealer accordingly. I have attached the complaint slip received from the dealer. Hoping for a favourable reply. I am reachable on[protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Levi's India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Levi's India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    611
    Pending
    0
    Resolved
    81
    Levi's India Phone
    +91 755 425 7841
    Levi's India Address
    E-5/15 Arera Colony, Bittan Market, Bhopal, Madhya Pradesh, India - 462016
    View all Levi's India contact information