Levi's India — Levis denim bought from surat, india got torn in the first wash | |||||
I bought 2 levis denims from one of your authorised dealers located in surat, gujarat, india. The name of the dealer is saffron lifestyle traders p ltd located in vr mall, surat. I washed the denim for the very first time and it got damaged on the right side near the hip pocket at 2 places. Believe me this was a very bad experience with levis where a denim got damaged in the first wash into a normal washing machine. I doubt on the quality of material used in the denim. I have already handed over the same to the dealer for replacement and the dealer told the company will decide what to do further after checking. I want the company to replace the same at the earliest and inform the dealer accordingly. I have attached the complaint slip received from the dealer. Hoping for a favourable reply. I am reachable on[protected]. Was this information helpful? | |||||
Levi's India customer support has been notified about the posted complaint. | |||||
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