Levi's India — Refund Not Given

It’s been more than 2 months that my return package was picked up and yet the refund amount has STILL NOT been paid back to me. I returned 2 jeans as both were too loose and did not fit. I followed all protocol while returning the product, checked that the delivery boy had proper photos of both products he was there to pick up and also gave otp.
I tried contacting your team multiple times with absolutely no response. They never pick up calls and do not respond to emails. The 1 time someone picked up my call they said they will check the status and immediately refund my money but nothing has been done and its been 1 week since that as well. This is completely unacceptable.

Order no. IND[protected]
RETURN ORDER NUMBER: INDRS[protected]R1

Requesting your urgent intervention in this matter. This is 3k of my hard earned money and is not a small amount. I want my refund back immediately.
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    E-5/15 Arera Colony, Bittan Market, Bhopal, Madhya Pradesh, India - 462016
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