Levi's India — Return order not processed.

Hi,

This is Siddhi Gharge here.
Recently I order few clothes from online website. ( Order 487141 ) However, I was not able to place the return order as website was not updated. I had written a mail upon which I got confirmation that return order has been placed. However no delivery agent contacted me.
I have been writing several mails to customer support but no response. This is highly disappointing. Despite several mails there is not reply whatsoever. No delivery partner has contacted me for pick up. Neither has the portal been updated. The so call customer support contact numbers are always busy and no one picks up.
Please ask them to process the return, collect the products and refund my money.