I had purchased Levi's jeans worth Rs 3000 from Levi's outlet in Greater Noida from Ansal Plaza Mall.After wearing 2 times only, the fabric produced wobblin(Bhur in Hindi)and the cloth is really rough from inside. It is difficult to wear this. On complaining about the same in July Month, the shopkeeper of the Levi's store, took the jeans and gave me the slip. The staff did not have the courtesy to call me back and after several follow ups, he said Madam our company has tried to remove the wobblin and now should be ok. You can collect the same back from our store (9/16).I am still not satisfied as the jeans is still rough from inside and the problem still persists. Request the Levi's team to look into this issue ASAP and help me to return this product and allow me to buy another jeans in order to adjust the cost.
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Levi's India customer support has been notified about the posted complaint.
Sep 25, 2016
Updated by Vidhi Khare I haven
Sep 25, 2016
Updated by Vidhi Khare I haven't received any call yet from Levi's india. Please suggest.
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