LG — defective LG g pro phone and poor service

Address:Bangalore, Karnataka

Hi i had given the phone for service at kh road lg service center Bangalore. Complain RNA[protected], i had provided all the information about the issues i was facing. I had also informed that if the issue is not resolved i will not accept the detected piece. But the advisor told the issue is resolved after keeping the phone under observation for 2 days. The initial issue of the wi fi direct is still not resolved. When i select a file to send it doesnt give me wi fi direct option... i didn't pay so much for a defective piece of phone????... i don't care what u do and how u will resolve this but i don't want a defective piece... because of this phone i have faced lot of issues. On top of that 2 days without a phone,

After service i got is the same old phone with the same issue...i am not sure how many times i have expressed my dissatisfaction against LG... I need a replacement of the phone or i will take tgis further... :(I am not sure if the 3 issue is even addressed...
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Dear Tanveer,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team

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