LG Electronic India — CNA NO:[protected] DATE-07.03.2015---RNA NO:[protected] DATE 09.03.2015 - LG 3D LED TV UNDER 2 YEARS OF AMC , .PANEL NOT AVAILABLE.

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CNA NO:[protected] DATE-07.03.2015---RNA NO:[protected] DATE 09.03.2015 - LG 3D LED TV UNDER 2 YEARS OF AM, .PANEL NOT AVAILABLE. WRITING YOU THIS MAIL IN A VERY HUMILIATED, FRUSTRATED, DISSATISFACTION STATE AS NO BODY AT LG SERVICES DELHI, UNDER YOUR COMMAND IS VALUE LG CONSUMER'S TIME AND THEIR HARD EARNED MONEY THAT THEY PUT IN TO THE LG ELECTRONICS INDIA AND NO BODY IS SERIOUS AT RESOLVING CONSUMERS COMPLAINTS RESULTING IN UTMOST OUTBURST OF ANGER . SIR, TO BE TO THE CORE OF THE MATTER IN CONCISE, I AM FURNISHING SOME IMPORTANT PARTICULARS BELOW FOR YOUR KIND CONSIDERATION - - -PICTURE GONE, COMPLAINED TO LG ELEC. INDIA ON 06.03.2015, -VISITED LG ENGINEERS FROM ' PRIYA SERVICES'- SAYS, MY LG 3D LED TV 42LW4500 PANEL IS NOT WORKING . -THEY TOOK TV TO THEIR SERVICE CENTRE. -AFTER FEW DAYS THEY SAID THAT THE PANEL IS AVAILABLE WITH THE COMPANY SO THE COMPANY WILL REFUND/COMPENSATE THE TV. -NOW, THE WORST PART, - THEY ARE COMPELLING ME TO ACCEPT A MEAGRE AMOUNT OF Rs-35200/- WHICH IS 55% OF THE Rs 64000/- I PAID FOR THE TV ON 02.10.2011 .. -PLUSS, I ALSO INVESTED Rs 9779/- FOR THE 2 YEARS OF AMC. -ON 22.03.2015, WHEN I TOLD THEM THAT THIS MEAGRE AMOUNT OF Rs.-35200 / - IS UNACCEPTABLE TO ME, THEY THAT THEY ARE PUTTING FORWARD ALL MY DOCUMENTS TO THE ASM SO THAT HE CAN RESOLVE MY QUERIES. TILL DATE, I AM WAITING TO HEAR FROM YOUR ASM . MAILED TO THEIR DELHI AREA BSM TOO ...BUT...STILL WAITING FOR THE REPLY. KINDLY LOOK IN THROUGH THIS MATTER AND ANSWER A FEW QUESTION OF A HUMILIATED/FRUSTRATED/DISSATISFIED CONSUMER --- - WHY I AM NOT GETTING SATISFACTORY SERVICE FROM LG ELECTRONICS BY GETTING MY 3D LED TV REPAIRED OR REPLACED WITH SIMILAR FEATURES ? -WHY LG ELECTRONICS INDIA NOT PROVIDING SPARE PARTS TO IT'S CONSUMERS FOR THE 3D LED TV WHICH IS JUST 3 YEARS OLD ...WHERE IS YOU HAVE TO MAKE ALL THE SPARES AVAILABLE FOR A PERIOD OF AT LEAST 6 YEARS . - KINDLY QUOTE, UNDER WHICH CLAUSE/WRITTEN RULE THAT LG ELECTRONICS IS COMPELLING ME TO TAKE A MEAGRE AMOUNT OF Rs. 35200/- . -WHY LG ELECTRONICS IS NOT COMPENSATING WITH AT LEAST A HANDSOME AMOUNT WITH WHICH I CAN BUY ANOTHER LG 3D LED TV WITH SIMILAR FEATURES. -WHAT WOULD I DO WITH MY ALMOST 2.0 LAKHS OF HOME THEATRE THAT I SET UP AROUND MY FAVOURITE LG 3D LW4500 LED TV ? MY HOME THEATRE CONSISTS OF ONKYO TXNR609 AV RECEIVER, POLK AUDIO Tsi 400 FLOOR STANDING SPEAKERS, BOOK SHELF, CENTRE SPEAKER & A SUBWOOFER, THE COSTLIEST WHAT HI-FI MAGAZINE'S 2010 ANNUAL AWARD WINNING PANASONIC BDT110 3D BLU-RAY PLAYER AND CHORD COMPANY'S & QED O[censored]NITED KINGDOM'S SUB WOOFER CABLE. ...AS YOU CAN SEE, HOW ENTHUSIASTIC ...AND HOW EMOTIONAL WITH MY HARD EARNED MONEY PUT IN TO MY DREAM HOME THEATRE SYSTEM CONSISTING OF LG 3D LED LW4500 TV . NOW, SIR, LOOKING TOWARDS YOU IN HOPE AND A ONCE AND FOR ALL TIME RESOLUTION OF MY QUERY SO THAT I DON'T HAVE TO GO FURTHER AGAINST MY FAVOURITE COMPANY. WARM REGARDS, NIRAJ SOWMBSI [protected]@gmail.com [protected].