LG Electronic India — Poor Quality Product and worst customer service

Address:

Jabalpur, Madhya Pradesh

Dear sir, I bought a LG double door refrigerator model GL-M292RLTL on 01/04/2015 which was delivered to my house on 02/04/2015 and was installed on 05/04/2015 but to my shock the fridge stopped Woking on 10/04/2015 morning with no cooling. We waited for some time and then I called LG customer service no.[protected] on 11/04/2015 at 9.00 AM and was given RNA[protected] with assurance that it will be attended in next 24 hours. Then my wait begins and after waiting for 26 hours I again called LG care on 12/04/2015 at 11 AM and Was told that my request is being escalated and somebody will attend in next 24 - 48 hours. When I requested to connect me to the Manager first my call was disconnected and after calling again I was told that no manager is currently available and I will receive a call back in 2-4 hours. I am writing this email on 13/04/2015 at 11.58 PM but till now neither I received any call from LG nor anybody visited to check the fridge which is dead for last 4 days. Now I am wondering that what I should do now to make my Life good. Can anybody help me out? Please! Arun Kumar Verma A-1-8, Ideal Hills, Polipathar, Jabalpur (M.P.) [protected]