[Resolved]  LG Electronic India — Refrigerator not working for more than a month.

Address:

Bangalore, Karnataka

I Mr. Sanjay Ghosh, resident of Bangalore, India, I have logged a complaint with LG customer care on 6.6.2015 regarding my refrigerator cooling is not there. LG logged my complaint and the number is RNA[protected]. LG technician visits my residence on 7.6.15 & closes the complaint. I call back LG customer care enquiring why they have closed my complaint without my knowledge. Customer care says they will revert back. I keep following up until on 7.7.2015 customer care connects call to Mr. Ashok, Area sales manager in KH Road, Bangalore. Mr. Ashok stated over con call that; a). Spare is not available for my refrigerator, b). No compensation will be given as the product is over 5 years, c). Company has stopped manufacturing the spare, d). No service will be provided by LG as company has stopped manufacturing spare, In view of the above I would request to the authority to bring such manufacturer to task as this is caused a lot of mental agony & harassment for following up and not getting any response. For me the product which I bought for Rs. 25 K is of no value. I been a person of middle income causes a big hole in my pocket due to this incidence. From, Mr. Sanjay Ghosh New BEL Road, Bangalore-54 E-sanjayghosh.[protected]@gmail.com