[Resolved]  LG Electronic — Non availability of part only 4 YR OLD TV

Address:Kutch, Gujarat, 370001

C n yadav [protected], mail [protected]@gmail.Comp
lodge complain to lg vide norna[protected]
tv model42 iv 3500ta.Atrylil
company engineer visitef and observed one of part ucb main( mothetboard) damaged, and lick order of that part, but some days later, told me, that part is not available with company, and as per company rule yr tv goes to replacement of only 15% replace value.It mean i have to loose rs 54000 within 4 year time of ny purchase.
Is it justice to custmous, is it not cheating by lg compny, ad they forced customer to purchade new tv within 4 yr by not keeping main part of tv
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Sep 24, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
LG Electronics Customer Care's response
Hi CN Yadav

Please accept our sincerest apologies for the inconvenience caused to you. We value your relationship with LG and wish to provide you with the best solution to resolve your issue as soon as possible.

Regards,
LG Customer Support Team
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