[Resolved]  LG Electronics — A. c.installation

Address:600045

Dear sir,


Hope you are doing well, but your company is pit me in a big trouble. I purchased a split a.C from grias shown room at west tambaram on[protected]. And at the time of delivery they promised to install that machine by today on[protected] by 12 :00 noon. And i was waiting since 3 hrs for the installation but nobody turned up. I called your call center spoked with nikhil nishodha and told mw to contact with the dealwe., doe the. Same. Your call center advisor alwausvw putting my call doe long hold and he was coming back after 30 min. Advisor a are not at all helpful until i shouted on them. Nikhil ahwmad is a good person and he told aasured me for the by 5:00pm toady recorded all the calls if the matter not going to resolve by 5pm i am going to return back the a.C.


But i sorry to give suggestion that the call centre you have given the outsourcing for your company is a very bad impression.

I would also like to add that people who want make carrer in bpo orin call center you should take training from wipro.
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Aug 6, 2021
Complaint marked as Resolved 
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Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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