[Resolved]  LG Electronics — AC not repaired for 3 weeks

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Mumbai City, Maharashtra

I registered mycomplaint for AC first time on 12/13 March2015. After many follow ups with LGcustomer care and the local service centre, they finally took the AC forrepair. They informed it is a gas leakage and then later they informed thecompressor has to be changed. Now even after 2 weeksof being without AC and despite constant follow ups with customer care, servicecentre, regional office and all possible escalations I am aware of, the AC hasnot been delivered and there is no confirmation from LG on when the AC will berepaired and delivered. Its a frustratingexperience and this is not new because we have faced such lax service from LGevery time we ask for service or repair. Ritesh Agrawal [protected]