LG Electronics — Arrogant behavior of customer service representative and poor customer service

Address:411038

I got repaired my LG Nexus 5 phone to the below authorized service center for POWER BUTTON issue :
APK TECHNOLOGY, Shop No 93, Patil Plaza, Opposite Pudhari News Paper Office, Mitramandal Chowk Swargate, Pune, Maharashtra 411009.

First time i got repaired my phone on 15-Dec-2015, within 2 days from repair I started facing same problem again, so I got it fixed again.

Around 20 days after fixing it, again, I the same problem with mobile. But this time when I asked a representative at the reception that why am I facing the same problem again and again, he replied in arrogant language that "GET IT REPAIRED FROM SOME WHERE ELSE AND THERE IS PROBLEM WITH LG PRODUCTS." And within 5 mins he gave my mobile back and said we have replaced the power button again.Now I am not sure if they really have replaced the button or just have temporarily the fixed problem and how many times again I need to visit the same place.

I am really disappointed with the support and service done by its service centers.

Please take appropriate action.
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Hi Nikhilesh,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Contact no : [protected]

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