LG Electronics — Brand new microwave not working

Address:	New Delhi, Delhi, 110085
Website:	www.lg.com

I guess i have made the biggest mistake by buying your companies microwave that too the best model available in your company, i was advices by ny relatives that it is a very good company and the service is good no problem at all, but if you ask me it is the worst experience ever .
First of all i bought it from a LG authorised dealer in pritampura, New delhi .
the person was given blunders about the product as i made the payment and after the bill was generated he told me that the kit that was to be free with it was out of stock right now, i hesitated but later agreed, the dealer told me that the microwave was in godown so u need to come and collect it tomorrow otherwise you will have to pay 250-300 rs for delivery, then i said i ll come and collect it myself, but the next day he sent it by a Rickshaw wala, i called him and said i was just about to come and collect it, he said " EK TO MAINEY JALDI BHEJ DIYA AAP UPER SAY ASA KR RAY HO AAP 250 RS NI DAY SKTAY " and was very rude .
i took the peice and paid 250 rs for the rickshaw and after that i opened the piece there were scratches on it so i called and told him " BHAIYA APKO BOLA THA ACHAY SAY CHECK KR KAY BHEJNA BUT ISPAY TO SCRATCHES H " he said main complaint krdets hu engineer ajayeyga, that person came and and saw it clicked pictures and went told me that it will take 2 days to replace it i diagreed and went to the dealer and pressurised him and got it replaced .
then he told me your kit will come in 2 days, but very same day i got a call from a person saying " BHAIYA MEREYKO DEMO DAYNAY DO EK BAAR UPER SAY PRESSURE H JAB APKI KIT AJAYEYGI TO M APKO SATURDAY KO DUBARA DEMO DAY DUNGA "
but on saturday when i called for demo i was told " HANJI BHEJ DAYNGAY "
after that when i called the dealer for the demo he said it would be chargble i said i will not pay anything, then later i saw a video online and made a pizza myself in the evening but later when i tried to warm the pizza for my dad the timer was working but there was no sound and no machine was working, i made a complaint on LG contact no. the call was picked by somebody name SAGAR he said how may i help you i said i have complaint to make he disconnected the call, then i called again the call was picked by somebody named AAKASH and that person was polite and assured ne that he would arrange somebody good to help me i agreed i was told that a technician would visit your house in the morning by 11-11:50 but nobody came or no call until i called back the customer care that time that person called ne 12:10 to be exact and told me that he would come by 5-6 in the evening i said no i wont wait till then i want you to please visit on time he said ok i ll come by 2-2:30 i said you dont come it better . ( UPSET ME !!! WRONG COMMITTMENT) then i called his senior SANJAY PANDEY !
i explained him my problem he was like " TO KYA HUA LOGO KA TO 2.5 LAKH KA BHI KHARAB HOTA H ( VERY RUDE )

then i called again the call was picked by somebody name SADAM i said please transfer my call to the MANAGER. i am really pissed off by your company, i was explaining the wuery to the MANAGER the call dropped i waited for a call back
(USELESS AS ALWAYS) then i called back and was on que for 13 min i guess my no. was blocked .
i was really really mad at the company i called the technician and requested him to visit my place .
At 4 PM (2 HOURS AFTER THE CALL DROPPED) i recieved a call from SADAM. though he apolozised and promised that he will call me back at 6:30 after the technician has visited .
the technician visited and said yes there is a fault in the supply of the microwave i will have to open it i said no i will not allow you to open my new microwave please talk to your senior them the senior pressuried me i said i am not going to allow you to open it i want a replacement . the technician made a video of the microwave and told me it will take 2 days for a report .
And i havenot recived any call from SADAM yet ! this is how LG treats its customer ??
I AM GOING TO TAKE LG TO CONSUMER COURT IF I DONT GET A REPLACEMENT FOR MY MICROWAVE WITH A PROPER DEMO AND WILL ALSO MENTION A HARRESSMENT CASE AGAINT THE COMPANY AND WRONG COMMITTMENT AS I ONLY GET A WEEKLY HOLIDAY AND YOU SPOILT MY SUNDAY WITH A LOT OF TENSION, IT WAS A GIFT TO MY MOTHER BUT YOU ALL SPOILT EVERYTHING !
WORST COMPANY IN THE WORLD I WISH I WOULD HAVE TAKEN A SECOND HAND MICROWAVE FROM A JUNK DEALER, EVEN THEY KNOW HOW TO TALK PROPERLY TO THE CUSTOMER AND GIVE A PRODUCT THAT WORKS FOR A LOT IF TIME .
WORST SERVICE BY THE COMPANY, I WAS PLANNING TO BUY A REFRIGERATOR AND A WASHING MACHINE BUT I WILL NEVER EVEN BUY YOUR PRODUCT IF YOU EVEN GIVE IT FOR FREE AND MAKE SURE TO INFORM THE WORLD AND PUBLIC AND ALL MY RELATIVES TO BEVER BUY YOUR PRODUCT IF I DONT GET A REPLACEMENT .