[Resolved]  LG Electronics — Cheated by the customer services

Address:New Delhi, Delhi

Dear sir,
I bought led tv of lg company since 2013, module no. 26ls3700 from sunview electronic, 236, state bank nagar, paschim vihar, (Meera bagh) , new delhi - 110063. I faced lots of problems in my led - tv after purchasing. Firstly, the screen was damaged again & again, i called customer service but they have not solved my problem. Secondly, started some technical problems also which i really don't know. I had paid already lots of charges for its repairing but still the customer services had not repaired my led - tv, now they started cheating me.

I have waited for almost a month and am still waiting. I received 2 - 3 calls from the customer service executives. They offered me 20% depreciation. If this measure is correct, them i am ready with this solution. Please do the needful as soon as possible.

Regards,

Sumit
M. No. [protected]
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Aug 6, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Sumit,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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