LG Electronics — Complaint against lg refrigerator | |||||
I bought lg refrigerator from pulivendula. I have door issue with it. Its totally come out when we try to open it. Its under warranty. When we call customer care, they just gave complaint number and never bother about it. When we talk the pulivendula dealer "ayyappa home needs" about it, he just raised his hand and dint gave a correct response. After that we talk to higher official of lg dealer, they just said that we cant do anything. Buy a new one or sell them at 33%. So, rudely they talked with us. Even having under warranty, they didnt even care of it. We even said that we will paid the amount from refrigerator door, by knowing that we have no need to pay. Even then they dint gave a positive response. They just sale their product, if any issues will come afterwards then they are rejecting our complaints being knowing that its under warranty. Lg is giving worst response after buying their product. So, guys never buy their product. Its a suggestion to you all. Was this information helpful? | |||||
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LG Electronics customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Already we talk with your executive many times. But everytime they just change their complain number. That the only thing u all did since last 45 days. Till now we bought LG PRODUCTS . Recently we bought LG AIR CONDITIONER too. But now we understood your servicing response will be worst. Contact number [protected].
LG Electronics Customer Care's response, Jul 17, 2016
Verified Support
Dear Sir / Madam
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team
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