[Resolved] LG Electronics — Compny is unresponsive

amy3128

from Tufanganj, West Bengal

Address:

Bardhaman, West Bengal, 713204

I brought a fridge of lg in 4-8-15. frm strtng itself its showing problem i cmplaind mny tymz ... my invoice no- 128/lg/15-16 model - b292sspm. serial no-506nrer001652 vat no -[protected]. on april 2016 dey cme and said one of the part is defectd .. but nt available at that moment so will supply ltr nw today i clld dey said our warrnty period is ovr so they need money for repair.. is this some kind of joke???? from where the hell will i show proof that they had send men fr repairing on april but still bow the part hs nt been repaired and today as mu guarantee period is ovr they r demanding money??? i hd launchd a complain on april so why still then no actn was tkn???? i will b frced to move to higher authority pr file case in consumer forum coz dis is utter harashmnt ... my fridge is nw of no use so wt for did i buy that frm a reputated compny like lg???? kindly conct at ur earliest orelse i will b frced to tke further actns

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Aug 7, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Aug 11, 2016

Updated by amy3128 i brought a fridge of lg in 4-8-15. frm strtng itself its showing problem i cmplaind mny tymz ... my invoice no- 128/lg/15-16 model - b292sspm. serial no-506nrer001652 vat no -[protected]. on april 2016 dey cme and said one of the part is defectd .. but as its nt available at that moment so will supplied within a few days ltr, , nw today i clld dey said our warrnty period is ovr so they need money for repair.. is this some kind of joke???? from where the hell will i show proof that they had send men fr repairing on april but still now the part hs nt been repaired and today as myguarantee period is ovr they r demanding money??? i hd launchd a complain on april so why still then no actn was tkn???? i will b frced to move to higher authority or file case in consumer forum coz dis is utter harashmnt ... my fridge is nw of no use so wt for did i buy that frm a reputated compny like lg???? kindly conct at ur earliest orelse i will b frced to tke further actns..purposely the company hs delayed so that they cn snatch money from us and that illegal

Aug 11, 2016

Updated by amy3128 call me on [protected]

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LG Electronics Customer Care

from Delhi, Delhi

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Dear Sir / Madam

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team